Mud Bay

Emmy Hobbs 3 months ago

I love Mudbay! They are always so sweet and kind. I’m very grateful for everything they do!❤️ I want to make a shout out to Mel. They’re amazing and if you interact with them— you’ll know why.✨

Emma Phillips 3 months ago

Everyone that works in here is so beyond helpful. Nancy always asks about my fur baby and is so helpful in finding the right products for me. Absolutely love this store, can’t speak highly enough about it

Jacqueline W 5 months ago

Above all else, the staff here is absolutely amazing. I couldn’t express enough gratitude for the help I’ve received every time I’ve come here unsure about what I need to solve an issue I’m having with my pets. Truly exceptional!

Jonathan Burnham Edited 2 years ago

All time best pet store! I was recently traveling through Bend and stopped at Mud Bay to get a harness for the new pup I had just rescued and he got away from me outside the store and ran off. The team at Mud Bay were truly incredible helping find my new pup, Timber. When I came back in the store and told them my puppy just ran off they instantly grabbed a new leash, harness, and a huge bag of treats to help with my search. 🥹 Several teams members came out looking for Timber, they made flyers, came back after work and searched more! They also came back and searched in the morning as well!!!❤️❤️❤️ Good news, we found Timber the next day. They went so far above and beyond to help find Timber that I am forever grateful. 🙏🙏🙏 5⭐️ isn’t enough for how amazing everyone was. I chose to go to Mud Bay because that was my favorite pet store when I lived in Seattle so I knew they were awesome but couldn’t even imagine the kindness that this store showed me during such a stressful time. Thank you so much to the staff and for Mud Bay for having such a dedicated team. I was blown away by the kindest and support from the Bend community. 🙏🙏🙏

Kast Gregory 3 years ago

The Good- The people here are always sweet and helpful. Also, they have tons of informative in-store displays (see photos) to help you select food and toy options. If you are serious about quality products and an amazing return policy, this is your pet store. The Bad- It's spendy but comparison to competitors. The Tip- The litter bar.(see photo) is an option you may not think of - but if ambience is important to you, smell is too. This bar allows you to select based on various product types to match you cats' needs and combat specific smells.