VIP Pet Shop

Jayren 8 months ago

Trying to get a manager on the phone was impossible.These guys act like they're the mafia, everything's so secretive.Can't even get general questions asked from a manager terrible

Bee 2 years ago

Great dog grooming & shop. I was looking for nail trimming and anal glad extraction for my senior pups. Other places would not do this service without the bath. As dogs age the gland fluid becomes thicker which can cause bigger issues. Issues with glands are more common in smaller breeds. Do the glands monthly if possible!

Victoria Bay 2 years ago

I have been taking my 3 small long haired dogs for a haircut and grooming since they were pups ( 2 and 3 years respectively). The price is reasonable and they do a really good job with my troublemakers, even though I know they don't make it easy for them. Highly recommend. PS They do health vaccines too.

Alejandra Colome 3 years ago

I’ve been looking for a pet shop who treats my pup humanely, I used to take him to PetSmart/PetCo and found two open gash wounds by his ribs (he’s like 7lbs) and that was the LAST time he returned almost 5-6 years ago so I started grooming him until I found in my own hometown of Boyle Heights VIP Pet Shop family owned who did an amazing job! My morkie (Yorkie/Maltese) is very needy and sensitive, cries a lot, but they treat him so well haven’t had an issue he’s been here about 4 times now and I honestly am so grateful I found this place. Rebecca is usually who answers the phones she’s very nice and attentive she speaks Spanish as well. It feels good to spend money at a mom and pop shop and support brown business in my hometown! I definitely recommend this place to anyone struggling to find a groomer. It’s by appointment only and they usually are busy so no same day appointments are accepted but they’ll accommodate for the next available time slot. The grooming service usually takes 2hrs especially if it’s later on in the day to noon. There’s also a variety of pet store goods. Please be kind and mindful when calling for the first time employees are owners and can refuse service to a

Yoseline Cruz 6 years ago

Horrible place don’t come here!! The lady working has a horrible personality. I went in to get my dogs hair trimmed I waited 2 hrs and I called because I hadn’t received a call from the store to come pick up my dog. As soon as I call her she tells me I called you 3 times and even left a voicemail so I’m going to have to charge you $15 more on top of the $65. I got to the shop and I explained I never got a call. She’s like no I called with her bad attitude. Also when I got my dog back she cried and jumped on me. It also has me questioning if they did anything to her. I do not recommend.