The Grooming Gallery

Shanin Knapp 4 months ago

Today was my dogs 1st time grooming here. They just moved next to the salon I work at. So I tried. I am so HAPPY with the service they provided. My dogs look so good. Smell so good and their haircuts were perfect. I have two Lhasa Apso's and one Mini Goldendoodle. From the 1st phone call to the leaving I was so happy. The ladies are extremely professional, knowledgeable, kind, and love their jobs. Thank you Grooming Gallery you have three new clients. And in my profession being a hair stylist I will 100% recommend yall to all my clients. Thank you. Shanin, Wrigley, Ranger and Chubby ❤️

Jamara Grier 4 months ago

My dog's groomer Gigi is wonderful and I have nothing but praises for her service and her talents. The front desk staff, however, is a different story entirely. The surly brunette and another lady whom I presume is a new lady, could use some customer service retraining. They were unprofessional, dour, unfriendly, and needed to be prompted to greet me and then give me basic information from the groomer. My husband and I were left standing there while they chatted to themselves and ignored us completely as I had to ask when my dog would be brought to the front. I did notice that they were sure to greet, smile, and happily provide information to a male customer who came in after I did. I can only imagine that obvious discrepancy was due to racism or unprofessionalism. Either way, *neither is acceptable*. I'm certain that owner will take note of this and implement changes going forward so we long-term customers remain comfortable patronizing this small business. I must reiterate: the actual grooming service and the groomer herself receives the highest of praise. 😊 #IHaveVideoFootage

Natalie Smith 8 months ago

Amazing customer service! Emma the groomer worked her magic! My goldendoodle was WAY over due and matted. Thank you Emma and friendly staff !! Birdie is Happy and I love her look! 💜🩷

Chanel Rizzo 2 years ago

I’ve taken my fur baby here twice now! Both times I’ve had a great experience. He is a long haired Persian cat who spits up terrible hairballs. He also hates getting brushed and develops matts around his neck. They make sure to take their time with him and make sure he comes out looking beautiful. Also in this area they are very reasonably priced in terms of cat grooming!!

X Perk 3 years ago

The staff was very friendly, called and let me know how my dog was doing and when she would be done. I picked her up and she smelled great, I thought the price was fair and I appreciate the styled pig tails she was given with a cute sparkly black bow. However, I found a few nicks and bald spots on my dog that she would not stop messing with. I understand my dog had several mats and was expecting her to be shaved as that’s what I asked for but I feel like they shaved way too close to the skin, causing her pain and discomfort. Maybe we will try another groomer here next time.