Regal Pet Resort

Shaylyn elmore 2 months ago

Thank you Regal for always taking care of my babies when we are out of town. Working on the house. Today is my Riley’s 13th birthday. The staff went above and beyond when I called them at 5pm to help celebrate his birthday on short notice since I can’t be with him. Plus someone was kind enough to send pictures. I know my babies are in great hands. Thank you again!

Dawn Cuevas 6 months ago

My dog stayed at this facility from March 16–20, 2026. Immediately after pickup, she developed symptoms that required veterinary treatment. I requested documentation from the facility, including daily care logs, incident reports, and any records of monitoring during her stay. Aside from a general summary and limited records, no detailed documentation was provided. I was also told that my veterinarian had shared certain information with the facility. However, after speaking directly with the veterinary office, they confirmed what they were able to share and did not confirm the statements that were attributed to them. The facility maintains that no issues were observed during the stay. However, based on the timing of events and the lack of supporting documentation, this situation has raised concerns for me. This review reflects my personal experience and documented timeline. I am writing in Response to Regal Pet Resorts Comment: Thank you for your response. At drop-off, Kora was in normal condition, and all required policies, including vaccination and intake requirements, were followed. At pickup on March 20, we was observed that Kora’s eye was red with visible irritation, ha

Hayden Cuevas 6 months ago

STAY AWAY! CANCEL ALL UPCOMING STAYS this place should shut down. i took my small dog for a week while i flew out of state for work. when she was picked up she was missing hair around her eye and her eye was also swollen. we were supposed to be NOTIFIED IF ANYTHING WERE TO HAPPEN!!! if we didint pick her up today the infection could’ve gotten way way worse. she stayed a extra 3 days due to extension of my work. if she wasn’t picked up today who knows how bad her infection could’ve got. please if you care about your little family members STAY AWAY! (also since i extended they said she would have to be in a kennel and only be let out twice a day. but who knows if they’re even cared for considering my dog has a VERY BAD INFECTION

savana pena 9 months ago

We have tried multiple boarding places in Lubbock but Regal is by far the best! They are super communicative, and take great care of our dogs. I know I never have to worry when they are at Regal. We will never use anyone else!

Giselle Jimenez a year ago

As a busy student who's always running around, I can’t say enough good things about Regal Pet Resort! My Doberman, Nyx, absolutely loves it here. She’s always so excited to go in for a full day, and it gives me peace of mind knowing she’s being well cared for while I’m juggling school and life. The staff is incredible — they know Nyx by name and treat her like royalty. Her bi-weekly nail trims are done perfectly (which is a huge help, especially since she’s almost my size!), and when she’s had one of her extra dirty adventures, they’re always ready to fit her in for a grooming day. She comes home looking and smelling amazing every time. I’m truly grateful for a place that not only loves my dog as much as I do, but also makes my hectic life so much easier. Nyx and I are both big fans of Regal Pet Resort!