Petsense by Tractor Supply

Al Crowe 5 months ago

I can’t say enough good things about Shannon! She consistently does an amazing job grooming my dog, Merle, and somehow always nails exactly what I have in mind—even when I struggle to explain it. Her attention to detail is top-tier, and Merle comes out looking perfect every single time. What really sets Shannon apart, though, is how incredible she is with Merle’s personality. Merle is very skittish and easily nervous, but Shannon is so patient, gentle, and understanding with her. You can tell she genuinely cares and takes the time to make Merle feel safe and comfortable, which means everything to me. It’s such a relief knowing I can trust someone completely with my dog. If you’re looking for a groomer who is both highly skilled and truly compassionate, Shannon is the one. I wouldn’t go anywhere else!

Gabby Dickerson 6 months ago

Dana’s work is exceptional! She was incredibly patient with my 12-year-old poodle, who can be quite a nervous client. What truly stands out is her commitment to animal welfare; she prioritized my dog's comfort and physical health over purely aesthetic results. It’s rare to find someone who handles senior dogs with such compassion and technical care. Highly recommend for anyone with a high-maintenance or anxious pup!

Claire Barron 8 months ago

Recently moved to the Franklin area and took my dog to get groomed at PetSense. They did a wonderful job and knew exactly what my dog needed! Great team!

Becca Bush 9 months ago

The self wash dog stations are too small for my 90LB dogs, the soaps did not lather well, and worst of all you cannot make an appointment. It is first come first serve, so you could load your dogs up, get them in the store and then have to stand around in line. It makes no sense. I cannot imagine how this is serving the customers. On the flip side, the staff are very friendly.

Lisa Lynn Pullen a year ago

We had such a great experience with Shannon! It was our dog’s first trip to the groomer, and she did an amazing job. She trimmed him exactly how we wanted — he came out so fresh, fluffy, and absolutely adorable in his little fall bandana! Shannon was super easy to work with and had excellent communication throughout the process. We’ll definitely be back!