Petco Grooming

Victoria Montana a month ago

I’m giving four stars because overall, I have had very positive experiences here. My dog attended both puppy and dog training through Petco in which her trainer was wonderful, the store associates have consistently been friendly and helpful, and during this visit, Ariel in grooming was incredibly kind, professional, and understanding. Unfortunately, my interaction with groomer Ashley C. was the complete opposite. I came in as a walk in for a nail, face, and fanny service for my dog, Remi. Ashley told me she was able to accommodate us, which I genuinely appreciated and repeatedly thanked her for. During check in, she updated my phone number and immediately* afterward, told me she would “call me” when Remi was finished. Given that she had literally just asked for and updated my phone number, I reasonably understood that to mean I would receive a phone call. I went to my vehicle which was parked directly outside the glass wall of the grooming salon. At one point Ashley came to the window and gestured toward me in a way that appeared as though she wanted me to move. I assumed Remi could see me and that my presence might be distracting her, so I moved the vehicle. I never left the par

Melanie Chow 3 months ago

Ariel did a fantastic job grooming my dog, he’s anxious and I could tell when I picked him up that he had fallen in love with her!! Thank you again

Hannah Burdette a year ago

I have always had such a positive experience with all 3 of my dogs - All with vastly different personalities. My dogs are always excited to be dropped off and I never have to worry that they are not having a good time when I leave. My dogs always look and smell amazing when I pick them up. Their hair is always exactly how I like it. Ariel has always done a great job and so has Ashley. It’s evident that they love our dogs like we do! I’m so glad we made the switch from a private groomer. Everyone in the grooming department, as well as the main store, are amazing with my dogs and we love that our dogs are relaxed and happy before, during and after their visits. I’m sure if they could leave a review they would have nothing but nice things to say!

Kayleigh a year ago

Ariel does such an amazing job grooming our boys Finn & Tate. She’s kind, professional and is always smiling and happy to see the boys when I bring them in. She does everything in her power to make them comfortable and feel safe with her and she truly treats them like they are her own babies. 10/10 I will ALWAYS recommend her to anyone needing an amazing groomer. Ariel is the best!

Anne Orchid a year ago

So I dropped off my fur baby for a 10 o clock appointment and was told that he would be ready at 12. He was going to be groomed by Darla who was new to me. She was not welcoming at all, just getting on with business. I was given the usual paperwork to sign and I turned it over to read what was on the other side. As I was browsing over it she just said that I needed to sign the back of it as if I should not be bothered with what I am signing off on. Really? Then when she opened the little gate for him she told me to put him on the floor. He is such a sweet boy but he has terrible anxiety and he didn’t want to go in. She then proceeded to drag him across the floor with his lease instead of just picking him up. I think she did eventually do that but what kind of groomer treats a dog like that? He was so clearly stressed and she didn’t have one word of assurance to make him feel comfortable. Because I was told that he would be done at 12 so at about 1:40 I decided to call to see where he was at. The receptionist thought that Darla was at lunch and my dog was still not ready. But apparently she was there and he was ready but I had a moment of shock thinking he had an even longer way to