petbar Boutique - Sugar Land

Semiramis Saldivar a month ago

Groomer Emmie was amazing! She made my dog look so good! Thank you so freaking much!

Kempner HS Choir 2 months ago

Took our German shepherd and the staff there are amazing. So helpful and patient. We will be back!! We did self service, but will bring our other dog back for grooming.

Rima Lahoud 3 months ago

I can’t say enough wonderful things about Petbar Sugar Land! They groomed my Standard Poodle, Charlotte, beautifully. She looked absolutely amazing, and it was clear she was treated with such love and care. What truly made us lifelong customers, though, was Kimberly at the front desk. First impressions matter, and Kimberly is the kind of person every business hopes customers meet on their first visit. From day one, she welcomed us with a warm smile and showered Charlotte with so much affection. Today, she patiently showed me how to use the self-wash station, walked me through everything, cleaned Charlotte’s ears, and made us both feel like a million dollars. She went above and beyond to make sure I felt comfortable and confident. Exceptional customer service is hard to find, and Kimberly truly sets the standard. Because of her kindness, professionalism, and genuine love for animals, Charlotte and I will be coming back often. Thank you, Kimberly, for making every visit such a wonderful experience! ❤️🐩

Mayerly Lemus 8 months ago

The best place to bring your babies they give each puppy there own love and care all the staff are wonderful you can always count on Kim the manager i couldn’t have chosen a better place to get my orus a groom and his frequent baths I been going for a very long time the bad reviews never give justice to the staff to all the people that write bad reviews why don’t you guys put your guys behavior in the review as well to justify why your membership gets cancelled or why you aren’t welcomed there lovely and 10/10 recommend them especially to first time owners they give really good advice on how to take care of them🤍

Jane Galicia a year ago

WORST GROOMING SALON — GAVE MY DOG A TRAUMATIC EXPERIENCE 🚫👎 On March 1st 2025, we went to PetBar in Sugarland to have our dog, Luka, groomed and trimmed. Prior to such appointment I booked online and put specific instructions (i.e., not to cut his lashes and just give him a trim). When I arrived at the boutique, the receptionist said Luka will be groomed for 2 hours so I left him there. An hour into the grooming, they called and said they needed to take out all of Luka’s hair because he had a lot of matting. I insisted just to leave the hair and just do a bit of a trim since as far as I remember there was not a lot of matting in his hair (check before photos). They insisted that it was NEEDED. They pushed for it for 30mins even though initially we didn’t agree. I just said to spare the hair around his face. After we picked up Luka, I noticed that they gave my dog a terrible haircut, in this case a terrible shave. The hair was not even, there were patches of hair left in his body, and they even cut his lashes even though we specifically said not to. The nails were not cut even. WHAT’S WORSE is that my family noticed Luka was licking his legs, and when I checked it was red and h