Furry Pawz & Clawz Pet Salon

Biancaa FitCali Edited 2 months ago

I had a much better experience and appreciate the staff being transparent and taking good care of my dog. Pup pup was super cleaned and cut nicely!

Jamie Pierre-Louis 7 months ago

I am extremely disappointed with this establishment. My senior dog (a proud 16 years old!) had a grooming appointment there about three months ago. When I picked him up, everything seemed completely normal. I paid, we went home, and no one mentioned any issues. The staff was pleasant, and there was absolutely no indication that anything concerning had occurred. Today, when I called to schedule another appointment, I was told they could not accept him because their notes indicated that his tongue had turned blue while he was on the grooming table. I was stunned. How could something that serious happen while he was in their care, and no one inform me when I picked him up? If my dog experienced what could have been a medical emergency, I should have been told immediately so I could seek veterinary care. He is elderly, yes, but he has never had any medical condition that would cause such an episode. To be clear, I am not upset about their refusal to groom him again — in fact, I would never entrust him to them after learning this. What shocks and upsets me is their failure to disclose a potentially serious health incident at the time it occurred. Thankfully, in the three months sin

Sabrina Jean-Baptiste 11 months ago

I had a positive experience bringing in my cat to get his nails trimmed. I appreciated that I was able to see my cat the entire time they were clipping his nails. The two professionals that clipped his nails were very efficient and were able to complete the trim in under 10 minutes. They also seemed to genuinely love cats.

Abram Peters 3 years ago

After many horrifying haircuts and experiences, I finally found this place. They did an amazing job and left my babe beautiful and smelling amazing. They offer extras like the blueberry facial highly recommend to clean around the eyes specially for yorkies. It was easy to set up an appointment too and the staff is very friendly, and prices are great. The video doesn’t really show how good the haircut is but you get an idea.

Kelsey Miriam Spitalny 5 years ago

Dutch came out of his grooming appt on Friday bleeding from what I was told occurred when he “licked the scissor”...after further inspection there is no way the snip of his tongue happened this way, but more likely occurred from an accidental snip while his face hair was being trimmed. Rather than take responsibility for what occurred, I was still charged the $100 for the service and continually told in few words that it was his fault this had occurred. Ah the moment I remained calm and hoped the bleeding wouldn’t be so bad, but by midnight (8 hours after picking him up) he was still bleeding significantly—I did call our ER vet to see if I should bring him in and they said to wait until morning because the tongue is such a sensitive area they try to avoid stitching on it. During the first three hours he was home I sat on the floor with him trying to hold the towel and hold pressure to get the bleeding to stop. It should also be mentioned I’m 8 months pregnant...which made the situation that much more stressful and taxing. After hours of tending to him couldn’t stop the bleeding, we decide to let him do his own thing in the crate under supervision and this ended up with him licking