Club Canine by Paw Control

C J 4 months ago

No matter the amount of time needed, or a moments notice for boarding, Club Canine has taken my birds. The staff even administered medicine to my bird without hesitation, which could be a touchy request. Always clean smelling and looking there. Veterinarian offices and boarding facilities in Denton either dont offer boarding or pet medical records requests are needed first or are too expensive. Club Canine's Owners aren't looking to get rich quick from pet owners and they could've charged a full day for me picking them up early but didnt. I'll always be one to tip extra to you in gratitude for being there and offering boarding services when I needed it. Cutie & Daisy's Owner 🙂🙏

C Creecy 9 months ago

I have used Club Canine for years and have been frustrated for years. The only reason I kept going back was they were the most affordable in town. I won’t make that mistake again. The front office is always complete chaos. The manager is rude to her employees and the employees are not trained well. And my dogs always seem very upset when I come to pick them up. I have always been charged per 24 hr period. I was gone the 26th-30th. 4 nights total. I dropped off at 5pm on the 26th and picked up at 5pm on the 30th. That is 4 24 hour periods. This time around they charged me for 4 nights plus 12 hr Daycare since I did evening pick up. I explained this made no sense and their website even says they charge per day (which normal places would count as per 24 hr period). They said this is the way they operated and could not provide a reasonable explanation as to why they now charge this way. Overall, I am extremely dissatisfied and will Never recommend Club Canine.

Desiree Whitten 9 months ago

Sadly, I would advise anyone to avoid this business. Recently I boarded my dog there for a week. At some point during that time she was injured (her hips and tail). When I picked her up, the staff said there had been no issues or incidents. However, I noticed that she could not sit on her haunches, move her tail, and her appetite was diminished. Upon visiting the Vet I found that she had lost 5 lbs, (in one week). I reached out to the business via email and a phone message - but never heard back from the owners at all. I don't know if the owner never received my messages, if they simply do not care, or if they do not have good oversight of their staff. But... the extreme weight loss, and my dog being in obvious pain should have been noted and communicated to me. Clearly, this business does not have surveillance cameras in the dog run area - and they do not keep a feeding log of the pets they are boarding. A full month later, and my dog is still not the happy, playful dog I left under their care. Definitely would not recommend this place under any circumstances.

Pat Shell a year ago

I have used Club Canine over the years for our two Aussies. Just picked them up on Sunday after being boarded for a week and they looked awesome. They had both been bathed and were happy pups. Thanks again for providing great care for my dogs!

cathy tyler Edited a year ago

My husband and I are going to bring our pearl there June 28. We wanted to make a dry run-to the club canine & boarding and grooming and it was very easy to get there. I know they were closed. I’m really happy that our pearl is going there and I know she’s going to be very well taken care of. I talked to the staff a couple of times on the phone and they are very nice, even though I did not meet them in person yet. they made me feel very welcome. And I know pearl is going to have a wonderful time there.😊 my husband and I took our pearl June the 28th to July the 6 they took excellent care of pearl and they are very attentive. and they go above and beyond and I would highly recommend them. She is a diabetic and they made sure she had all her medicines and I would not take pearl anywhere else they even sent me a picture of pearl❤️.