Cimarron Pet Salon

Simon Keiner 4 months ago

Treated us very well for 4 years. Only stopped using as we moved away from Lubbock. 30lb Goldendoodle came back very consistently well cut. They are very friendly and clearly cared about our dog. Probably most positively, the only time they did make any error in grooming, they were very proactive about letting us know and did not charge us for the session. The error was very minor and an apology would have been plenty for us, so to me the proactive handling from Cimarron shows their integrity and quality of service. Cannot recommend enough!

S. Poteet 6 months ago

Extremely pleased with our 6-month-old puppy's first grooming. I was very impressed with the care they took to ensure our puppy was fully vaccinated for her safety and others. They are also up front that for puppies, it may take several visits for them to get acclimated to grooming. It's obvious the staff tries to make the experience a positive one. Our puppy looked beautiful, and I love the bows on each ear. We will return.

Bob Ricks a year ago

Our Great Pyrenees Charlie Ruger girl is a huge dog with tons of hair, Cimarron takes care of her. Yesterday we picked her up and that was the absolute best that she has been groomed! She looks like a new dog! Looks that a show dog! Quality work, very friendly staff, always a pleasure to take Charlie to the groomer! Heather did an amazing job! Kudos to her and the staff! 10 stars!

Marie 6 years ago

PLEASE READ -I never write reviews but felt it was important to share my experience. I have brought my babies here for almost two years and have always been satisfied with their service. Yesterday my girls were finally able to get groomed with everything being closed due to the Coronavirus. They were picked up and told they did great as usual. Then during the evening after our daily walk, I noticed one of my girls was bleeding from both of her back paws. I cleaned her up and could tell it was coming from her nails being cut too short. I called today to speak with the manager. They immediately knew who I was because I heard someone in the background whispering “this is the one...” I was told by this manager that it was brought to her attention and that “these things do happen and that the quick clot may come off during walks.” So then when asked why it wasn’t brought to our attention that this had happened so that we could have been more careful with her, she then proceeded to blame us and say she was bleeding before she even got there and that someone else may have cut her nails which is not true. I told her that that should have been brought to our attention as well but she just

Sincerely Cid Edited 6 years ago

Love Cimarron! Zoe is always happy after her haircut and they treat her so well. I don’t think I will ever switch ❤️❤️❤️❤️ June 10, 2020 Brought Leo in today for his first ever grooming experience since my parents are in town. I am so happy that I brought him back to Zoe's favorite groomer! He didn't show any signs of being stressed. Maybe a tad bit upset. Everyone was so nice and professional as always. Even after I found out Leo was missing something. I was able to bring him back and get the job done. I love Cimarron! Best place to bring your fur babies to.