Carolina Pet Place

Janie C 7 months ago

My 2 year old cavapoo vacations here quite a bit while her family goes to Disney World and on cruises, and she's never complained! I really like the owner who is always very friendly with me. My girl has a pretty good life and I happily pay for walks and playtime (but not grooming as I have sometime I love for that). No complaints here!!!

Ivy Ross a year ago

As someone with a background in dog training and behavior, I take great care in evaluating boarding facilities, not just for their appearance, but for their approach to canine care and behavior management. On a positive note, this facility is clean, modern, and well-maintained. The environment appears safe and secure for dogs, which is important for any boarding service. However, I was disappointed by the customer service experience, particularly at the front desk. One staff member in particular has come across as consistently rude and disinterested, not just toward me, but also toward the dogs during check-in and pick-up. Our dog is leash-reactive, a behavior issue I’m very familiar with both personally and professionally. He has never bitten another dog or person, in fact, he remained submissive even when attacked by another dog in the past. Unfortunately, the staff quickly labeled him as “aggressive” based solely on his leash reactivity. This kind of mischaracterization shows a lack of understanding of canine behavior and reinforces why training and behavior knowledge should be a baseline requirement for staff at such facilities. Additionally, when reviewing other feedback o

Norma Davis a year ago

I will never return to Carolina Pet Place! I have taken my dog there twice & both times she came back injured. The first time she had an unexplained scratch on her nose. Most recently, after a 4-day stay, she came with cuts & scratches near her eye, shoulder & paw, along with a swollen lip. When questioned the employee (who appeared to be the owner), he had no clear explanation-only suggesting that my dog has " a lot of energy"' and should be on sedatives. I was stunned by this response and asked to see where she had been kept. What I saw was deeply disturbing: dried blood on the wall and on some jagged areas on the wired cage. It was obvious the jagged areas were caused by rust & were only repainted. It was also obvious these rough surfaces are what caused my dog's injuries as she likely became anxious from the noise of other dogs and moved around in distress. My dog is neither aggressive nor overly energetic. She was clearly frightened during her stay. What also upset me was the lack of compassion or responsibility. The employee flippantly said "She did this to herself", and offered no apology, concern, or even a discount on the bill (which was the least of my worries).

Candis a year ago

In our family we refer to the "Carolina Pet Palace" because they have treated our dogs like their own for a long long time. It was fun to see my new puppy board for the first time. His new haircut is especially handsome!! I highly recommend Carolina Pet Place.

Mark Ingram Edited 4 years ago

These folks are great. They genuinely love taking care of dogs and you can tell that your pet looks forward to the next visit. The groomer is excellent also. Your kid/s will be well looked after.