All Paws Rock, LLC

Tyesha René 7 months ago

When I first came here there was a woman who groomed my cat perfectly. I believe her name was Lizzie or Lyndsay. I know her name started with an L and she was very good with my cat when it came to giving him a sanitary shave and clipping his nails. When I brought him in a second time, there was some new goth looking girl that I never seen before. She had blue/greenish hair with a piercing on here face. Well this girl did a terrible job at shaving my cat. It was not a shave, it was more of a hack job. The people here are really nice but I can’t have different people working on my cat every time I bring him in. Everybody doesn’t have that certain skill when it comes to shaving a cat.

Lenna Hur 7 months ago

This place had potential. Took my Samoyed twice and loved it. Return a third time for a cut grooming with Andrea and was schedule for Maple shade location on Saturday February 21st, only to get there and be told that the appointment was at the Cherryhill location (not with Andrea). Arrived to Cherryhill and they told us Logan was only scheduled for a cleaning, no cut. That’s BS!! He is doubled coated and we always schedule him for a complete grooming (clean and cut). They did a terrible job with the cleaning and I called to complain. I received no apology before my phone call. Andrea then scheduled with me a free haircut for Logan on the following Monday however it snowed and was moved to Tuesday at 10am. I arrived to the appointment and the place is closed. Still waiting and it’s currently 10:48am. No answer to any of my text or phone calls to them. I’ve never experience such bad customer service in my life until now. They do not deserve any stars on their reviews. Andrea and her team are unprofessional. I will not return back and will spend my money on PROFESSIONAL grooming businesses only. Businesses that will provide excellent services to their customers! All Paws Rock, do bett

Isabella LoPresti a year ago

I recently took my dog, Luna, to Paws Rock for her first grooming appointment, and unfortunately, it was a disaster from start to finish. The owner, Andrea, seemed friendly when I made the appointment, but things quickly took a turn. Initially, she suggested a 12pm appointment, which I agreed to, but then I asked if we could change it to 1pm. She said "absolutely", but it turns out she never actually updated the appointment time. When I arrived at 1pm, Andrea seemed surprised and told me that I was supposed to be there an hour ago. I explained that we had discussed changing the time, but she claimed that I should have checked my confirmation text. The problem was, the confirmation text still showed the original 12pm time, which meant that Andrea had failed to update the appointment. This lack of attention to detail was just the beginning of the problems. Andrea told me that Luna's grooming would take three hours, which seemed excessive, but I left her in their care anyway. When I picked Luna up 3.5-4 hours later, I was appalled by the results. Her hair was still long underneath her paws, and the overall haircut was uneven. To make matters worse, the service cost $92, not includi

Odalys Rentas a year ago

I was looking for a place to take my baby goldendoodle Ruby for a long time and I found this one! It is a place with very good vibes where they treated me spectacularly and gave my baby an excellent service! It is highly recommended! The staff is very attentive and friendly! I already have my favorite groomer from now on! Love it♥️♥️♥️♥️♥️

Stacy Majeski 3 years ago

Today was my first time going to all paws rock. A coworker of mine had recommended them. I’m so happy she did! I called and the woman was so helpful and nice (I have a new puppy and wasn’t sure how the first groom went.) I was late to the appointment because I got lost but they didn’t mind and all and still took care of Winnie. They did a wonderful job!! The price and timing was good too! Thank you so much, we will be back! Before and after!