Woof Gang Bakery & Grooming Cary

Earl Morgan 2 months ago

Ivan and his assistant were wonderful! First time in the store picking treats for our dog's 4th birthday. Customer service was beyond exceptional. We are definitely going back for their dog food. We are tell our friends and neighbors about this place.

Deborah Schwartz-Kates 8 months ago

We have been loyal customers for many years, but will likely look elsewhere. Lately, we have had problems scheduling appointments. This has happened three times. The first two times, the owner claimed we had the wrong appointment time until we showed him his email confirmation. We were forced to adjust our own schedules, which was frustrating and inconvenient. This last time, the owner cancelled two hours before our appointment. He claimed to have sent a text message, but we are careful about these things, and we did not receive it. While it was understandable that the groomer had a personal emergency, the owner made little effort to accommodate our schedules even though we were going on vacation, and the problem, once again, was on his end. When I said that we were thinking about finding another groomer due to these issues, he actually suggested that we leave. We have been loyal customers for a long time, and you would have think he would have made an effort to keep our business. Although this dog grooming business does a great job, the owner’s attitude was unacceptable.

Chelsea Vanderpool 11 months ago

Laura always does a great job grooming our two beagles and chihuahua and is very patient with them. We are so happy to have Laura grooming our dogs.

Kayelyn Foote a year ago

This is my second time coming to this location and have been unsatisfied with my dog's nails. I specifically communicated to the groomer that they be shorter because they're way too long. It looked like they were hardly touched. I spoke to.the groomer beforehand and she assured me that she'd call if there was any difficulty with trimming nails. She informed me that this was okay and would call if there were any issues. I never received a call and this is how they looked during pickup. This is the second time that this specific issue has happened at this location. We will not be returning.

Annie Drennen 2 years ago

Amazing experience for our puppy! We had a mini groom to start getting our puppy used to the groomer, and then a few weeks later, did a full groom. I had low expectations for the full groom since our puppy is very high energy. But she came back looking amazing and feeling silkier than ever!