Under The Sea

Monika Martinez 3 months ago

I was very disappointed with my experience. We visited this shop multiple times because we were interested in buying bunnies, and every time we were told they were $150 each. We continued coming back based on that price and were excited to finally bring them home. On the day we were ready to purchase the bunnies, after they were old enough to fend for themselves and go to their new home, the owner suddenly told us the price was now $250 per bunny instead of the $150 we had been quoted all along. This was the first time we were told the price would increase once they were ready to be sold. If we had been informed from the beginning that the price would change, we wouldn't have spent so much time making trips to the shop expecting to pay the original price. Better communication and honesty about pricing would have saved us a lot of time and frustration. Unfortunately, this experience left us feeling misled and disappointed.

Alexandra Garza 9 months ago

Mr. Santillan, the manager, was very excited about exhibiting us the pets throughout his shop and even let us to engage with the animals while sharing information about each one. He was sincere, even offering us excellent choices for inexpensive tanks. I've been to several community-owned pet stores, and this one has by far the cleanest and best-maintained enclosures.

Cielo Hernandez 9 months ago

Roy the manager is my new best friend he's super informative of all the species in this store and the cleanliness for these animals is great. You can tell these animals are loved. I will be coming back when the paycheck hits 😆.

Yatzari Machado a year ago

I had an amazing experience at Under the Sea! Manager Roy was incredibly helpful and always had a positive attitude, which made the whole process even better. I got my beautiful bearded dragon about a month ago, and she’s been healthy, active, and such a joy to care for. You can tell they truly care about the animals and their customers. Highly recommend this place if you’re looking for a new scaly friend!

Jenny McPhee 3 years ago

I absolutely love this place! I built my first Koi pond yesterday so I came to Under the Sea and bought 6 gorgeous, healthy Koi fish for my pond and a huge algae eater for a fantastic price! They treat you like family and are very attentive and polite as soon as you open the door. Businesses like this are exactly what Laredo needs more of . Thank you Roy Santillan for all of your help, knowledge and support for a newbie to fish ponds like myself! Y'all gained a customer for life ❤️ The fish already love their new home and started eating just 5 min after I put them in their new home!! All I have to do now is give them names 🤣