Trusted Journey (formerly Paws & Remember)

Shelby Hoffman 7 months ago

We recently lost our sweet Cleo after 14 years, and they took such wonderful care of her. The cremation process was handled quickly and with so much compassion, and it gave us comfort knowing she was treated with love and dignity until the very end. Losing a pet is incredibly hard, but they created such a beautiful memorial for her. I highly recommend Trusted Journey to anyone going through the loss of a beloved pet.

Haven Edited 8 months ago

Originally I had left a negative review on this place, only 2 stars, but since my 1st experience here they have been nothing but kind and understanding especially towards my frustrations. I had brought my baby Lumen here after hearing good things about this place and long story short I had not gotten the ink paw prints I requested and her urn was cracked as well. The paw prints were a misunderstanding I think. I had requested the ink ones while declining the clay ones, but I'm assuming when I was declining the clay ones it sounded like I didn't want either. If you decide to bring your pet here just make it VERY clear what exactly you're wanting. After I left my review I got a call back from Julie seeing that I was unhappy with Lumen's urn and she immediately offered to get her a new (uncracked) one. Also in that same call, she told me I could look at the ash pendents they offer and that hopefully it could take place for the paw prints I hadn't gotten. It's not exactly the same but I was very happy that they were doing what they could to make things right.

Denise 9 months ago

10/10 would recommend to anyone who has had to say goodbye to a furry member of the family. They listened and helped me through the process of picking out an urn. They made the difficult process smooth and respected my wishes.

Katelyn Chrestman 9 months ago

I recently lost my ball python. She was my companion for nearly 10 years. They helped me so much through the process. Very personable making the process much more light hearted and easy going. I would recommend them to any and all pet owners.

michelle clark 6 years ago

We lost our loved one just a few days after getting home from Fla., and taking him to Bike week. He had lost his pet cat last year and missed her terribly. When I called to set up an appointment to go in, they were very kind and understanding. We asked if the 2 of them could be cremated together, and they said no problem. So now they are together forever. Upon seeing that we are Harley people, they took it upon themselves to change out the ribbon on the sack to Harley ribbon. Everything was done with much love. They are reasonable on their pricing, too. If you are looking to get your pet cremated after he/she passes, I suggest giving them a chance.