The Paw Spa Pet Resort LLC

Keelia Schumacher 4 months ago

No cameras in the kennels, no responsibility for visible wounds/blood on my one dog when I picked her up, new and inexperienced staff, and take no responsibility for issues that arise in their facility if they can't "catch it on camera". I have been taking my Danes here sporadically over the years. My first Dane came back with kennel cough not once, but twice. I decided to not take her back. After that I acquired 2 different Danes and decided to give them another try and boarded my dogs there frequently due to work travel. Luckily no kennel cough, however the cost was outrageous to board 2 Giant Breeds for multiple days on end. I have since switched to having someone come to the house, so I have both a dog and house sitter. All that to say, my most recent experience with them was terrible. I decided to take them for a simple partial daycare day. My two Danes and I arrived right as they were to open at 8am. Multiple employees showed, however none of them were the receptionist so the people waiting couldn't be let in until that individual got there. About 15 minutes later she finally shows, but during this time my girls are getting overly excited and fired up due to the long wait

Debbie 6 months ago

I’m new to town and needed to find a new groomer for my pup Lily. Felicia came out and greeted her, and did a great job on her! I’ve never seen her so fluffy. She looks great! Thank you. You have a return customer for sure.

Haley Meduna 6 months ago

I appreciated the free initial daycare for my two dogs as it gave me comfort knowing the staff has my dogs’ best interests. The valuations from my German Shepherd were accurate yet questionable. They said he humped other dogs but mentioned the dogs weren’t fixed therefore this was not a surprise to me that this was his behavior. When I picked them up after my trip, my dogs seems very exhausted like they had an amazing time but what I did not appreciate was they didn’t place my items in the bag that was dropped off but it was placed in their company bag. This wasn’t too big of a deal until I got home; I did not receive my two feeding stands back and the blankets that I left with my dogs came home with vomit and dog pee on them. I understand that mistakes happen but I did not feel the staff took care of my belongings nor took the time to make sure I had everything that I dropped off.

Fabs Compton 9 months ago

I’ve been taking my French Poodle (Muffin) here since she was a puppy and they always treat her the best. Felicia grooms her and she knows Muffin’s attitude, what she likes and what she doesn’t like. She is amazing at what she does. Muffin is always looking clean and with a great haircut. Side Note: everyone at the resort knows Muffin well and accommodates her based on Muffin needs. We are extremely happy! (You can tell by the pictures, muffin always has a smile after her haircut)

Cydney LaDouce 10 months ago

Groomer’s are great!! I’m not sure of the gal’s name that groomed our pup Riggs but she did such an amazing job! My husband and I both agreed this was his best haircut/bath all over grooming appointment since we moved here (we loved his arizona groomer) Riggs smells SO good, he’s so so soft after the de-shedding. He’s played out in the snow multiple times now and still smells nice and soft! He’s a bigger golden and is hard to dry (which she found out lol) and even after playing in the snow it was quick and easy dry time for him which was a game changer. Could not recommend enough, especially for a golden retriever!