Spa Bow Wow

Travis Cantrell 4 months ago

I just had my dog groomed by the new owner Shannon at Spa Bow Bow! Shannon did a great job on Alfie! Shannon has been grooming my dogs for 20 years. Please go check out Spa Bow Wow. You won’t be disappointed.

Irma Rodriguez 8 months ago

We've been taking our Shi Tzu here for over six years. We were a bit concerned with the change of staff a few months ago, but we have not been let down. The new staff communicates well, are friendly, and have given our dog great cuts. His last cut was one of the best he's ever gotten. Their prices have increased with less services included. If you can afford it, I recommend Spa Bow Wow.

Ina Belabokaya 9 months ago

Spa Bow Wow — Quality declined after staff change; poor communication and broken promises. I have been a loyal customer of Spa Bow Wow for several years. In the past, there was an excellent groomer I fully trusted—my dog was always groomed beautifully, never overly stressed, and the appointment usually took no more than 2–2.5 hours. Unfortunately, after that groomer apparently left, the service quality has significantly declined. My last visit was extremely disappointing: my dog was groomed very poorly, kept for about five hours, and was visibly stressed afterward. For the price I paid (not inexpensive), it felt like the grooming was done by someone inexperienced. After that incident, I spoke directly with the owner, who promised more than once that she would personally groom my dog next time. However, when I arrived for my 9:00 AM appointment today, I found out on-site that the same groomer would be working on my dog again. No one called or texted to notify me in advance. I was told the owner had an “emergency,” but I still should have been informed ahead of time. I wasn’t offered an apology—only told to come back later (around 11:00 AM), even though my appointment was at 9:00

Red Roxy 9 months ago

I recently visited this location with my fur baby! They are so sweet and caring plus the new look is so great! Stephanie and Jef are so smart and talented and greeted me and my baby as soon as we walked in and took the time to listen to my wants and needs! Thank you again for treating kofi with so much love! And that lil guy at the counter has the best personality and is so sweet. This place rocks I recommend a 1000 % over anywhere in Alpharetta!! Glad y'all got rid of that Hope or Whatever her name was and that old staff! Keep being great and you guys will be amazing!

Jackie Dally a year ago

Holly and her staff are the BEST!! I have taken all three of my golden retrievers there over the years and they love it. They always look amazing and smell great when we pick them up. People always comment on how soft my dogs’ coats are. The best part is I know they are loved on while they are there because they are so excited to run in the door and greet the staff. Highly recommend Spa Bow Wow!!!