Ruff House Pet Resort

Lauren Boland 6 months ago

Absolutely Impressed. As many people feel their pets are like their children. Trusting someone else to watch your fur babies is A big job. Ruff House treated my Titus and Lily like they were their dogs from the morning. Text updates with pictures to letting me know how they were eating all the way with the bath they received when I picked them up. And then a cute little report card just made me feel so warm and fuzzy. I can’t even describe it in a post. I highly recommend Ruff House 🐾

BF DUKE 16e a year ago

🔰 my wonderful pet pal team are all to the highest level of quality and care cleansing affection and attention to our wonderful, family pets let alone the immaculate, clean building parking lot, handicap, parking handicap entrance. Everybody is welcomed the staff is truly amazing. They can accommodate you with many things with your furry friend. They truly are remarkable. They are very loving. I truly sincerely mean that. very intelligent very friendly very patient willing to hear you out completely it is truly One of the Best team of professional representatives I have had the pleasure of speaking with. there are many agents they are all a wonderful team I just need to mention that because it is a great team! But I would like to see all my representative team from my visits and conversation and in person to be recognized. I would like somebody to personally thank the team for me one more time because I am not in that building or the work place to do it myself. so I ask you please give them many thanks and of course, the managers and supervisors also need to be recognized. thank you for all of your efforts and exceptional service and quality to the highest level. Thank you. Loyal c

Jessica Edwards 2 years ago

We had a planned vacation when our pet sitter bailed on us only a few weeks before. When we called Ruff House, the staff was extremely friendly and helpful. We boarded all 3 of our dogs with them for a week. It was so comforting to get to watch the dogs on the camera have a great time while we were away. We even added on some extra pool time! All of our dogs were happy and healthy when we picked them up! Will definitely use them on our next vacation!

Rebecca Korduner 2 years ago

I absolutely LOVE Ruff House! When I got my baby Margot (the macaroni noodle) I knew that I wanted to socialize her and give her a place where she could run around and play safely! Major bonus that they have a pool for how these little space heaters warm up in our summer months. Not only are all the staff incredibly kind and wonderful, they send photos occasionally of your pup, will share little stories about them if you bring your pups often, keep a careful eye on temperament and injuries, have SO many additional activities AND have amazing trainers/staff members. Michelle the GM is incredible and funny and kind! Every time I bring Margot in she is so friendly. I've read reviews on here before that say otherwise and I'm going to tell you they are totally wrong. Totally. Wrong. I honestly adore her and her staff! Anyway, Miss macaroni loves this place!! And when I travel for work, I love knowing I can bring her somewhere she is so safe and comfortable. When I first started to bring her I'd watch her on the web cam to see how she was doing. She hid a lot the first time or two (she was only about 4 months at the time). Now if I watch after I drop her off all I see is her running a

Lisa Patricia 2 years ago

My poodle Ozzy loves Ruff House! Every time we pull up to the gate, he gets super excited. He always runs up to greet the staff and let them know he is ready to play without even a second glance my way! I love Ruff House too, the staff really do love their job. The best part is the cameras in the play yard. It always warms my heart to see staff loving on the dogs. They are also very patient, Ozzy can be a pill, but they always have nice things to say and give him appropriate breaks when he needs them! We use both the day care and boarding and honestly I wouldn’t trust anyone else with my precious boy. He always comes home tired, healthy and happy! Just the way I want him this ball of energy to be after a day at day care! They have recently started doing special things on certain days. Sometimes it is a special treat, a picture, or activity such as ball time or bubbles! I always get a picture or video sent to me when Ozzy participates. Nice touch!