Riverbark Pet Retreat

Cheryl 4 months ago

Dog Boarding - two dogs -multiple days-multiple mistakes RiverBark put reservation in wrong area of their computer so when I showed up with the dogs they had to jump through hoops to fix their problem so the dogs could board, called during the stay to say one of my dog's was sick but actually had the wrong dog and finally when I picked up dogs it was obvious they had no idea which dog was which because they pulled the wrong dog first with the wrong report card.

Tom Zmudosky 4 months ago

This review is for grooming: Our dogs look phenomenal after each visit. One is very nervous and when I pick her up she is very happy and not shaking so I know they are well taken care of. Riverbark is our one stop dog shop for vet care, boarding, and grooming.

Julie G 2 years ago

Enjoyed doggie day care and a weekend stay there when we first rescued our puppy out of the blue and had a trip already planned. They have a schedule for the dogs, play time swimming etc. You can pay extra for the cameras and see your pet at all times. They are there 7 days a week with them which a lot of places don’t have.

Brandy Newtown 3 years ago

I trust them with my pups! They let them go swimming and I got to watch when I dropped them off. I received my dogs freshly bathed and nails trimmed. Don’t get me wrong I can’t look at the camera coverage while on vacation bc it is depressing. This time I don’t purchase camera access bc the trust is built and I didn’t want to see them waiting at the kennel door. They were happy to come home! I do use Riverbark on Ramsey. New veterinarian named Elizabeth is awesome and took time to really explain allergies and skin disorders.

Megan March 9 years ago

*Awful; will not return* I am not one to post negative reviews, but this was enough to warrant writing this review. We recently moved here and have 2 neutered male goldendoodles. Riverbark (RB) was recommended by our neighbors. I called the pet resort yesterday to find out more about daycare. The receptionist informed me of the prices ($20/dog/day for your first full-day; $25 after that), schedule (the dogs are let out in rotation after the boarding dogs) and practices (group playtime is included for social dogs; a list of vaccinations required). I told her I wanted to get some of their energy out, because I had a long day ahead. She said no problem to group playtime. I also asked if water would be provided throughout the day; she said yes. She informed me that she would call our vet clinic to get our vaccination records and that RB requires the canine influenza vaccine in addition to the kennel cough vaccine. While not standard practice, I viewed it as being cautious. She said that the vet techs there can administer the vaccine upon arrival (again calling into question efficacy--it usually takes about 2 weeks for vaccines to take effect-- but alas). She said she would double che