Premier Paws Pet Grooming

Margaret Adamson 4 months ago

The best! I adopted a dog from Davidson County and they told me he had to be groomed right away due to the large mats. It was a Friday I could not get him in anywhere except when I called Premier Paws they immediately said you adopted him. We will take care of it so the next day I dropped him off and they did a great job and I picked him up and I just adopted a standard poodle. I have they have groomed the poodle since then and he is very happy and so am I I highly recommend Premier Paws.

Sydney Maxwell 6 months ago

I’m extremely disappointed. We have been taking both of our dogs to Premier for almost two years now, but we will not be returning. I picked up my Great Pyrenees today, and I could tell she was in distress. I assumed it was the busy Saturday environment, which I totally understand. Since I brought her home, she’s been hiding in our bathroom which is very unusual. Then I noticed a cut on her leg. This is now the third time she has come home from grooming with a significant cut. The first time, I assumed it was an accident. The second time, I was concerned. Now after a third incident, I am extremely upset. Not a single time when I have picked her up have they told me she was cut or if something had happened. This would be an entirely different story if someone had expressed a concern upon drop off or pick up. Due to these injuries, her obvious distress, and lack of communication, we will not be returning.

Kristin 8 months ago

The last 2 times I have been here the service I paid for on both my cats has been unspeakable. It took me months, lots of months to even consider giving them another chance after last time when they shaved down onto my Himalayan's back about a 6" mark where I was forced to take her to the veterinary office and have my sweet girl checked out and get medication for over a month to heal. Premier paws told me she had dermatitis. Look my cat has never had a skin issue. I brush and comb her all the time. This was new, fresh, sore and it was horrible. She was in so much pain. The veterinarian even knew. This time I reminded them of that and not to let the shaver get too hot. I do not think they did anything to her. Got a small clump of dirt out by her paw, and trimmed a couple spots by her neck. Thats it. Her hair was exactly the same length. They didnt even it out, trim peri area, anything. I had to do it the next day. Little at a time with scissors. My other cat they did give a fast shave down. Worst ever..left all spots under all 4 legs, behind ears, where hair mats some. Tail was so fluffy still. Said she was stressed out. Well okay..but if I am paying you 240.00 to do a job. Offer

Kyra Wheeler a year ago

Destiny is absolutely amazing! Our dog is newly 2 (still has that puppy energy) and he’s 90lbs. She’s been so patient with working with him and helping him feel comfortable and calm during grooming. We love his cuts every time, highly recommend Destiny!

Kristine V Edited 2 years ago

We’ve been taking our Golden Retriever to this salon since August 2022. We’ve never encountered any problems at this grooming salon. The staff at Premier Paws are so friendly and talented! Unfortunately, our boy is dog aggressive due to an incident when he was a pup. But their set up is very well organized, having a decent sized area to put him while waiting. His coat always shines when I pick him up & the price is reasonable. They also have squeezed us in last minute multiple times which is greatly appreciated. Thanks Premier Paws!! You guys rock!