Poodle Palace

Jennings Bernard Edited 5 years ago

Very unprofessional. They are a "cash only" business. When questioned on three occasions about a rate increase and not returning calls, they said they no longer do cocker spaniel dogs. Even though they did not like me because I asked about the Increase, how do you discriminate against one breed of dog when you are in the grooming business? Who does that? Based on their bad attitude, I would NOT recommend bringing your fur baby to them. Tell all your friends.

Laquita Bratcher 5 years ago

This was my poodle's first hair cut and she told me she couldn't cut him because he will wrestle with her and she don't do no wrestling. I mean he is a puppy he doesn't know what's going on. She said she'll try l decided not to take my dog here after speaking to one of the ladies

Justina Lorraine 6 years ago

I have taken my little babies Simba and Princess to Poodle Palace for years now and never let down by the service. They are always happy to arrive and even more happy when I pick them up because they love there grooming. It has gotten though they are anxious to get out the car when we arrive. Thank you, I live in Cordova and don’t mind the drive to your establishment.

Jacquelyn Cummins 6 years ago

I was bringing my dog here and was happy with the quality of grooming until the lady decided to rip me off. She quoted me $70 when I dropped my large dog off and said she only took cash. When my dad picked her up later that day, she conveniently “didn’t have change” for $80 (which doesn’t make sense for a cash only business). No big deal until I called to schedule the next grooming appointment and reminded her she still owed me $10. That’s when she changed her story to it wasn’t that she didn’t have change, it’s that the grooming price went up due to the amount of work. That would have been fine if she hadn’t quoted me the price earlier in the day on top of telling my dad she didn’t have change. Crazy to think she was ok with losing repeat business over $10.

Candi Oliver Mack 7 years ago

These woman are very unprofessional They cut your dog the way they are capable of cutting which is very minimal not the way you ask I’ve had a very bad experience with these woman when I tried to support Black owned Businesses not on one occasion but two I’m not sure if they are even properly trained if they style your dog like they style them wigs they wear it’s not a wonder my experience was horrible I voiced my unsatisfactory experience with Ms.Martha she told me to keep My Money And find somewhere else to take my dog Based on her cutting my dog unbecoming to me! The paying customer what she think is cute I didn’t! Nor was it what I asked for nor what she told me it would be and I’m The paying customer unlike Martha I have Class and I paid the ignorant woman for her unsatisfactory haircut and Yes I’ve already found somewhere else to take my dog But to do a bad job and not try to rectify the situation in a manner suitable to the customer was appalling this is the very reason why black businesses do not do as good as they can because of un professional behavior Don’t try to pass a bad haircut off and get mad because you are confronted with it if you can’t Groom you can’t Groom