Plano Dog Grooming

Doug Loving a month ago

Very happy with their service. I have a very large dog that can be difficult to keep still. They were able to groom him and I have gotten several compliments on him after grooming. Price was reasonable, and the staff were friendly. Will use their services again.

Jeffrey C 3 years ago

BEWARE OF NEGATIVE REVIEWS (THEY ARE TRUE!) My dog has been going to various groomers for 3 years. After taking her to Lucky Dog Groomers, we discovered a cut on her leg and went back to the groomer. 1. They never communicated to us when we were picking up our dog. 2. They made an excuse and played it off as an irritation to the blades. Why would my dog all of a sudden have irritation to blades when she has never shown signs of irritation after blade grooming before? 3. The groomer who cut my dog not once came over to hear our explanation, nor did she apologize for her mistake. Very bad business procedures here. If your dog gets cut, they will not admit their mistakes. Will never be back here again.

Chloe S 3 years ago

I recently took my pet to Lucky Dog Grooming in Plano, TX, and I was blown away by the exceptional service they provided. From the moment I walked in, I was greeted with a warm welcome, and the staff was incredibly friendly and knowledgeable. The facility is spotless, and you can tell that they take pride in maintaining a clean and safe environment for all the pets. The grooming process was thorough, and they paid attention to every detail, ensuring that my dog's coat was properly cleaned and groomed. What impressed me the most was how the staff took the time to understand my dog's specific needs and preferences. They even offered some helpful tips on how to maintain her coat between grooming sessions. Overall, I had an excellent experience at Lucky Dog Grooming, and I would highly recommend their services to anyone looking for high-quality pet grooming. The staff was friendly, the facility was clean, and the grooming was top-notch. I will definitely be coming back for my pet's future grooming needs.

Keri Ostermann Edited 2 years ago

Almost a year ago, I dropped my dog off at LUCKY DOG GROOMING and he never made it home. He died during the drying process. The owner refused to help us pay for a necropsy (animal autopsy) and said he had video showing his employees did nothing wrong. Since he agreed to send us the video, we only had the vet do a visual exam to see if there were signs of strangulating or blunt force trauma which they did not see. The owner NEVER sent us the video or reached out to us to apologize and was completely rude and uncaring regarding the death of our beloved dog at his facility. Every year, I will share our story in Deacon's honor to let pet owners know that the grooming industry is not regulated by anyone. I know there are great groomers out there but please know how your groomer handles your pet, what the grooming/drying process is, if they video the session and will let you view it, and how they handle medical emergencies. I asked them EVERY TIME I picked Deacon up after grooming if he did ok and and they said he always did great. They later made a public post on their Facebook insinuated that I should have medicated him prior to grooming. THEY NEVER TOLD ME HE HAD ANY ISSUES. And if he

Elizabeth Estrada 4 years ago

I took my pup Biscuit and they were able to accomodate next day. I explained how my pup was abused by the previous owner and they took notes unlike other places. They did an amazing job and Biscuit left all smiles. We are definitely going to be regulars. Thank y'all so much! Highly recommend!