PetSmart Grooming

Madison 2 months ago

they did a really good job trimming my very shy dogs nails and were so kind ! I will be back. I used the website to schedule, no issues there

Mel Krueger 9 months ago

I like the groomers here a lot, so much that I drive from St. Paul and pass many closer options. It just sucks you cant book an appt for nail trims so im often stuck waiting around.

M R 2 years ago

Horrible experience there today. I called at 8:30 a.m. to make an appointment for a cat nail trim sometime the same day. The groomer I spoke to signed me up for 4 p.m. An hour later, I get a call from the cat groomer, saying she leaves at 3:30 and can I come earlier at 2. I couldn’t, but I offered 3 p.m. and she agrees. So OK, fast forward to 3, I have left work early and tortured my cat with a car ride to get to his appointment. But when I get there, I’m informed I have no appointment booked and the cat groomer had already left for the day. I explain everything I have written here, and they profess that no one was there to speak to me at 8:30 because they don’t come in until 9:30, and the cat groomer didn’t mention anything so ¯\_(ツ)_/¯. Apparently I spoke to a ghost. Now it’s Friday afternoon, which means I am basically screwed at this point to get his nails trimmed because every other petsmart will be booked and they don’t take cats on the weekend because there are too many dog appointments. I’m super upset, and the store’s solution is to have the manager cut my cat’s nails because she has her own cats. There’s a reason I pay to have certified professionals do this (my cat has e

Olivia 2 years ago

I absolutely adore the staff at the grooming salon!! My dog usually has Jenna H as her groomer and she is fantastic! My dog is a rescue and I got her when she was 2 already and she was a reservation dog so she never really had a home and therefore was not used to going to the groomer. My dog started off definitely a bit difficult and anxious at the groomers, but Jenna has done an absolutely fabulous job with getting my dog more comfortable with the services! She’s been incredibly patient with my pup and now she does so much better at the groomers than when we first started! You can tell Jenna takes her time and genuinely cares about her clients - she is fantastic! She even initially helped us out by giving recommendations for scheduling that would best suit my pup and her anxiety at the salon. I would truly recommend her to everyone! We have also worked with a few other groomers at this location and they have all been fantastic as well. I truly don’t think you can go wrong with this location, I would highly recommend it!

Freakin' Foo Edited 3 years ago

This store is always nice, calm and relaxing. The employees are very nice and seem to know what they're doing and can direct you in the right direction. I always leave this place feeling like I've had a good experience. The prices are high, but no higher than any other place. And Pongo loves to go there and chill.