PetSmart Grooming

Colin Silva 2 months ago

Have some current groomers there who have no business working with pets. Just miserable unfriendly attitudes! They fo not follow instructions at all. 😕 Horrible location management. Had a manager there tell me some staff there do what ever they want and dictate the grooming center to their convenience and out of any control of the general store management. Absolutely avoid if possible - PETCO always does a better job and staff far more friendly to deal with. Definitely try anywhere else where staff actually enjoy their job working with pets.

Sai Krishna 2 years ago

I love my pup. He went in for a cut. I was told it would cost me $120 for it. When I dropped him off at the groomer I said, I wanted him to be as long as possible. They said they can try but cannot guarantee as there is a little bit of matting and it would cost a little extra($20 a total of $140) for dematting. I was okay with that. Then I dropped him off, By the time I got home(10 Mins) I got a call from the groomer saying, We cannot get rid of all the matting and we would need to shave him off. I was angry about that but said okay. So they were supposed to just shave him off completely. Then after 2 hours or so I got a call saying he was ready for me. I went in and shocked at how short his hair was. I paid the total bill of $140. The shave was horrible. His coat is uneven at best. They did not care about the money they charged(Which I assume is excessive for a shave and shower) and did not even try to make their work look good. Never visit this groomer if you care about your little fur baby!!!

Kat Foley-foster 3 years ago

Atrocious tank of feeder fish, piles of dead and dying fish on the bottom of the tank and stuck to the filter.

Alessir Almir 3 years ago

Jackie F 3 years ago

I've had my oldest Ole English bulldogge come here for grooming a couple times and each tome the staff has been so great. They are friendly, helpful and are very gentle with the animals. My old girl has sensitive hind quarters and she tends to be a little "grumble monster", but they are patient with her and do what they need to make it a comfortable, easy process for both parties involved. Thank you PETSMART GROOMING!