PetSmart Grooming

Stephanie Brewer 4 months ago

I paid 15 extra dollars for them to grind her nails does it look like anything was even done to her nails?

nancy 9 months ago

WORST PETSMART EVER!!!!! CUSTOMER SERVICE AS WELL AS MANAGERS THERE ARE DOWNHILL AND SHAMEFUL!!!! Bought a bag of dry food for my pup and I asked if I can return it if my dog won’t eat and they said YES. I went today to return the dog food and they won’t let me claiming that they need a receipt and that it’s past 60days another manager came and said it’s because we opened the bag LOL..how can we try it if we don’t open the bag???!! Also I’ve attached a copy of their receipt which it says that the store accepts returns without a receipt and past 60days with a valid ID and the CC used for the purchase!! Anyways… do yourselves a huge favor and Go somewhere else. Their customer service is terrible and every manager has a different story. They are very good at Lying such as Heather and the other male manager not sure his name and we don’t care. They don’t know what they are doing!!! Don’t waste your time and money there.I know we won’t again!!!

Ashley Lewis 11 months ago

Today was my first day in greensboro and i had to do a little shopping in Target then Petsmart. Everything was so neat and clean! Employees are helpful and super respectful. Definitely not something i’m used to where i’m from. I will be back to these locations faithfully!

Jasmine Sadé a year ago

I came in to get an updated Rx card for my cat. Malik helped me and was extremely knowledgeable and friendly. While I was waiting in line the customer in front of me was being very rude and nasty to an employee named Melinda. I would just like to let Melinda know she handled the situation with grace and so much patience. Kudos to PetSmart for having great employees like Malik and Melissa on your team!

Eleanor a year ago

Jennifer my girls groomer is AWESOME! We have been coming here for their Grooming needs for a good number of years. Jennifer is patient and kind and my 2 girls always look awesome!!