Petco

Funtanimo Banks 2 months ago

I know, I know, pretty stores are kinda notorious for animal mistreatment. But I've always had great luck with Petco..... Until going to the St George location. It smelled so terrible the moment we walked. We saw crickets and mealworm on the floor. They were selling baby jumping spiders as pets...... What?! They had over a dozen turtles in a tiny aquarium, one of which was pinned behind the water filter for who knows how long. Fish tanks haven't been cleaned in months. Lizards going crazy eating each other because too many were in the same little enclosure with no enrichment.... This place was horrible.

Robin Murray 4 months ago

Great place to find many brands and helpful staff. My mom loves me to take her to see what is available and learn more about healthy choices. Belle enjoys her visits to Petco and would love to make friends with the lizards and small birds even though they are not there to play with…she loves to chase lizards which tease her in the garden at home. She’s a service Yorkie that has no idea that her best friends (mom’s cats) aren’t her pet friends! Life can be so grand…living life as a well-loved Yorkie!

Janel 7 months ago

I went shopping in-store for some supplies as well as new fish to a tank I have set up. The store had a decent number of people shopping when I showed up, so I expected that service would be somewhat slow. When I went to find someone to help me with fish, CJ directed me to who would be able to help me. That guy wasn’t very friendly, but he was okay. CJ got me crickets and when he helped with checkout he was helpful, friendly, and knowledgeable. He also was quick to offer to load up my cart for me (there was no one else in line and I easily could have done it, but I get like he went above and beyond.) He thanked me for my patience with the wait and made sure to also thank me for coming in again. He’s the employee that I most look forward to seeing when I shop. He’s always willing to help and answer questions, and he manages things very well even when things are very busy.

Cynthia Joselyn 8 months ago

Please do not purchase any fancy goldfish or comet goldfish at this time. All individuals currently in stock are exhibiting clear signs of Ichthyophthirius multifiliis (commonly known as Ich), a highly contagious freshwater parasite that infects a fish’s gills, scales, and fins. If introduced into an established aquarium, this disease can rapidly spread and may be fatal to both the affected fish and tank mates. Petco is strongly encouraged to immediately quarantine these fish and suspend sales until the outbreak has been fully treated and resolved. Many customers may not be familiar with identifying fish diseases, and it is the responsibility of a pet retailer to ensure livestock health and prevent the spread of illness rather than selling visibly infected animals. I personally observed a customer leaving the store with newly purchased goldfish, indicating that sales are ongoing despite the visible presence of Ich. The characteristic white spots are easily recognizable, which suggests either the issue was overlooked or staff may not have adequate training in basic fish health and disease identification. Addressing this promptly would demonstrate proper animal care standards and

john johnson 10 months ago

I know people have a pretty low bar when they come to petco. They arent known for providing much more than convince and decent prices for pet supplies. I try not to expect much, but this place is one of the worst. Employees are all bothered to be there, especially when someone walks in the door with questions. I can never get help finding specific items, or buying fish. If you ask for help, "She will be right with you" is all anyone will tell you. I did an online pickup a while back for a 75g tank, and it was like pulling teeth trying to get someone to help me load it into my car. They wouldn't bring it out for me when I arrived, and walked around the store for a while to wait for them to be less "busy". I see all kinds of similar reviews over a long period of time, and management saying "we will address all issues with leadership and fix them immediately" and the same thing is still happening for years? Seems like all they know how to do here is sell cheap dog food. Is that enough to keep the doors open long term?