Petco

Angie Kirkland 2 months ago

Malik is an amazing staff member. He was very friendly helped me out with everything I needed. He is very kind and I believe he deserves a raise for the way he treated me as a customer. I came in first for some goldfish and had to pick out the ones I wanted. He was patient and caught every fish that I desire. Malik again is very, very nice kind gentle made me feel welcome and I appreciate it. I will be back to this Petco for anything I need in the future. Again, Malik deserves a raise!

Dennis McSeveney 3 months ago

I had a disturbing experience at Petco on N. Carrollton Ave in New Orleans. I arrived at the store a bit after 9:00 am to purchase prescription cat food. I was greet with a loud, "Welcome to Petco," a good start that went downhill from there. When I got to the prescription cat food section to get K/D food there were just a few cans of what our cat will eat on the shelf. I figured they's at least get her through a couple of days. When I tried to check out, the cashier sat on her chair, entered my phone number, and told me there was no account with that name. She then tried my email address and it failed. Instead of trying to figure out what was wrong with the system, she offered to create one and I declined and left the store as a very unhappy customer. When I got to my vehicle, I went online and opened my Petco account online with more than 700 points in it. I can understand being out of stock, I can understand the need for some employees to sit while waiting on customers, I can expect computer glitches, but to get all of these in one visit is too much and I don't plan to return for what they can deliver next. After the negative experience at Petco on N. Carrollton described abov

Ke O 3 months ago

No stars because they sole Guinea pigs without a new guinea pig, pig cage set up. I went to another store to purchase a cage and still didn’t get a discount when I came back to purchase two guinea pigs. I only wanted one guinea pig but I told them if they get lonely I’ll take two .I was assured by the manager that two can be housed together and that’s not the case! Currently dealing with this issue.

Michele Dowdy 3 months ago

Our second grooming experience with Petco/Kaitlyn Mid City and I am so pleased! My dog Scout looks really good and ready for the summer heat!! 🩷 Thank You Kaitlyn

janelle castillo 6 months ago

It's the second time Mercedes has got her hair done at the Petco on Carrollton. I love her hair. Every time they do it they trim their fingernails. They brush their teeth. Mercedes looks amazing!