Petco Grooming

Marc Johnson a month ago

Chris always does a great job with my dog Kya. So soft and clean after her spa day!

Alicia Godinez 7 months ago

We asked for a teddy bear cut and this is what we got! They shaved him without letting us know this would happen. I was in complete shock when we got him.

Ana Beatriz López Vanegas 9 months ago

Very disappointing experience at this Petco grooming location. I brought my two dogs in for grooming. One of them became stressed and wouldn’t walk toward the kennel. Instead of showing patience, the groomer refused service, claiming they are “not allowed to carry dogs.” This makes no sense. My dog weighs 14 pounds. How are dogs placed on grooming tables if carrying is supposedly not allowed? From the start, the employee assisting us was in a bad mood and questioned our vaccination records simply because they were from another state and formatted differently. There was nothing missing or invalid. She also claimed my dog would need to be completely shaved due to matting that “couldn’t be undone,” which is absurd. We groom our dogs monthly and have never been told this by any other groomer. If matting exists, addressing it is part of a groomer’s job. Overall, the experience was unprofessional, dismissive, and lacked basic customer service or animal handling skills. I would not recommend this location.

Cindy a year ago

Horrible Experience – Unprofessional Groomer & Poor Service I scheduled grooming for my 15-year-old Shih Tzu at Petco Redmond after reading reviews and specifically choosing Lacey, a groomer whose name came up repeatedly. My dog has been groomed weekly her entire life, and for the past two years I’ve done it myself because grooming is very expensive. Since I was going to be out of the country and my dog would be staying with a sitter, I wanted her to be clean and comfortable, so I carefully scheduled this appointment through the Petco app and provided all the required information. Minutes after checking in, Lacey called me to ask the exact same questions I had already spent 20 minutes filling out in the app. I let her know I was annoyed at the redundancy, and she reacted as if I was the problem. I even told my spouse at the time: “We’re going to have trouble with this person.” Unfortunately, I was right. On the day of the appointment, the sitter called to tell me Petco sent my dog home because, according to Lacey, she “wasn’t able to stand” for grooming. Instead of calling me—something I had specifically requested if there were any issues—Lacey clipped her nails only and charged

Anvita Jaipuriar a year ago

Very bad service. I took my dog for grooming and when I took him back he kept scooting and feeling very uncomfortable.. when checked we saw a cut near his genitals which was not mentioned by them, very dishonest from the groomers end. I will lodge a formal complaint as well. But please do not take your pets here .. dishonest and unprofessional folks who don’t know how to groom