Petco

Redneckgurlll 2 months ago

Hello, I just wanted to let other's know that petco have some poor people that just walk around the store that some of the workers don't do crap. Every time I come in everyone is sitting must be in the office I seen one person at the till with no help, the front looks like crap. I take it nobody knows how to work, I don't know if this chick naomi is the store manager. If she is she doesn't do crap but walk around and talk to her friends. They all follow her she isnt nice to some of her coworkers. This has been going for two months. Another thing about this naomi lady she walked in one time she was swinging a bag that she bought in the middle of the walk way all most hit me. I seen her in my car laughing I will make sure others do not shop at this store until something has been done with her she is rude. She isn't very professional if she's the manager. She don't make her favorite people do work they sit in the back room I feel sorry for a girl that checks customers out, and I will and 8 others will be calling corporate. I see this every time I come in and I do some 3 times a week to get stuff for my family and I will be watching. There's others that are rude to others but they didn

Sherrill Weis 2 months ago

I had such a wonderful experience at Petco thanks to Danny. From the moment I walked in, they greeted me with a smile and made me feel comfortable asking questions. They took the time to listen to what I needed instead of rushing me, and their knowledge really showed. Danny went above and beyond to help me find the right products for my pet and explained everything in a way that was easy to understand. It felt like they genuinely cared about making sure I left with the best options, not just making a sale. Customer service like this is hard to find these days. I left feeling welcomed, appreciated, and confident that I had everything I needed. Danny is a great example of what excellent customer service looks like, and I’ll definitely be coming back because of the experience.

Tracee Sanger 3 months ago

I was in and got a refund in the amount of 32.39 they had to give me credit on a store card, which was fine. But then when I used the balance of the card on the 11th, when I ran yhe card it deducted another 32.39 out of my account that says pending 7-13-26. I do not understand why I am being charged for the credit I should have.

Anthony Morey 6 months ago

My son spent his Easter money on a shrimp and it died on the way home and he called and said he could bring it back. So he did and he explained to them that a receipt was not offered and that said that was fine. He was denied after driving 45 minutes back to the store just to be denied. He had the receipt on his phone but wouldn't look at his phone.

Jemima Heppner a year ago

Employees were extremely helpful with finding what I needed in caring for a pet whose owner was absent! Answered all of my questions and then I found out the employee wasn't even working! She had stopped by because it's a great place to be! The manager, Stacy has a great staff and is providing an environment working beside, following-up and leading employees creating this ...a great place to be with people who care!