Paws 'n Claws - Girard

Danielle Shaner 2 months ago

Extremely Disappointed – Save Your Money and Peace of Mind ​I am incredibly dissatisfied with the boarding and grooming services here and will never bring my dog back. ​We left our dog overnight for boarding and paid extra for a full groom and de-shedding treatment. When we picked him up, we were shocked by the state he was in: ​Filthy and Neglected: While they clearly trimmed his paws, the rest of him was greasy and he literally had dried urine on three different parts of his body. ​Zero De-Shedding: He was shedding hair absolutely everywhere the second we got him in the car. It was incredibly obvious he was never even brushed. ​Concerning Behavior: Most worrying of all, our dog has been quiet and skittish ever since we brought him home, which is completely unlike him. It feels like he was left in a dirty kennel and ignored until they did a rushed, bare-minimum paw trim right before we picked him up. ​This was a terrible experience for both us and our dog. Save yourselves the stress—we will be sticking strictly to Rover for boarding from now on.

Shelley Reydak 3 months ago

We have used Paws n Ckaws for years. They are the best with our fur babies. We are always comfortable leaving them when we go on vacation and for grooming. I recommend 1000%

Kyle Steinle 3 months ago

My pug is crazy when I try to cut her nails myself, but Lizzy is the pug whisperer! She did a great job with my tornado of a dog! Great prices and great service!

Marina 10 months ago

I took my boy Samwise in for his 1st time for grooming. Brenda H. did an amazing job with him. He can be a bit of a nervous boy but she took her time and he looks the best he has ever been since I brought him home at 6 months old!

Julie Hand Edited 2 years ago

Our shih tzu spent nine days here after reading plenty of positive reviews and hearing good things from friends. When I arrived to pick him up the owner told me he had been pooping a lot during his stay. I just assumed it was a nervous tummy and no big deal. When they brought him out he looked a little wet and I assumed he had been out playing in water because it was 90 degrees. I scooped him up and went out to allow the next guest in (only one dog is permitted in the office at a time, which I actually like.) Once I got outside in the sun I realized he had dried poop caked all over him. It was around his eyes and ears and caked on his butt so thick that it needed to be cut out with scissors when I got him home. He’s a fluffy guy, and I understand he’s more likely to get messy. But this was SEVERAL DAYS of poop. Had anyone spent any time with him at all during the week, someone would have noticed. The forms I signed clearly stated that any animal that gets dirty will be bathed, kennels are cleaned regularly, and no pets go home dirty. This is obviously separate from the optional grooming services they offer. His eyes were horribly crusted with boogers, his paws crusted with poop, hi