Paws & Remember of Northwest Ohio

Shannon Gargasz 2 months ago

I recently entrusted this company with my beloved dog Ace's cremation and ordered a clay pawprint as a keepsake. Unfortunately, I am very disappointed with the quality of the paw print I received. What made this experience more upsetting is that I had a similar experience 6 years ago after the loss of my cat. At the time I assumed it was an isolated incident. These memorial items are incredibly meaningful to grieving families and are something we will treasure for the rest of our lives. Because of that I believe they should be made with great care and attention to detail. I hope this feedback encourages improvements so that other families receive keepsakes that truly honor their beloved pets.

John Eng a year ago

I didn't use their service directly, but the vet (Cat Tales) sent my cat there. After a week, I finally got his ashes back in a beautiful wooden box with a secured latch and his name scribed on top of the lid. I also got his paw print plus a seedling patch I can plant in his remembrance. I couldn't be happier how much care they put into my little buddy's final journey. Thank you.

Amanda Teniente 2 years ago

If I could give more than 5 stars, I would! My sweet girl, Russia, was getting ready for her forever sleep and I was dreading having to make all the arrangements for her. Some places treat you like a customer and can be so cold. But that wasn't the case here. I had the pleasure of dealing with Todd, he was so kind and thoughtful throughout the entire process. He made this difficult time easier on me and I am so grateful. When he told me it would only take a few days to receive my pets ashes, paw prints, and memorial box I was happily surprised! I thought I would have to wait at least a week or two. I would highly recommend Paws & Remember to anyone who needs these services performed and wants to ensure their pet is treated with love and respect. They really do care about you and your pet and it shows in how they run their business! I can't thank them enough for the wonderful job they did and kindness they showed me.

Brittany Hoffman 2 years ago

I would use Paws and Remember and recommend them to anyone who loves their pet as much as I do. I heard horror stories of pets getting mixed up during the cremation process but Todd walked me through the options I had with my dog before he crossed rainbow bridge. My experience with them was truly one of a kind. I lost my Brody a few months back and was absolutely devastated, he was my first dog and I never had to put my pets down previously. When I got his urn back I was blown away at the quality, the clay paw print, and the certificate of cremation. I had absolutely no doubt my boy was in the best of hands. Thank you so much to Paws and Remember for treating my boy Brody with dignity and respect. When the time comes with my other pets, I’ll definitely use you guys again.

Kathy Willets 7 years ago

We were blindsided on Saturday afternoon, Moose our Bassett Hound became listless, and had labored breathing, the Vet took x rays, and found a huge mass on his heart, pressing against his windpipe, and impairing his lungs, he gave him 2 weeks. We literally had to decide on our family member of 11 years, within minutes, we made the ultimate decision, had him cremated, on Monday we received our boy back, in a very tasteful box/urn, a beautiful "Death Certificate" with his name and mine, and a clay paw print of one of his paws, along with a beautiful saying attached to a "heart" that you plant, and from which wild flowers will bloom. I wish, after looking at their site I would have know of the options available, BUT, I couldn't be more pleased and satisfied with the speed, the professionalism and genuine care they must have. If I could give 10 stars I would. Kathy