Paw Wow

Dani S 2 months ago

We brought my 12 year old maltese, Bella, to Paw Wow in May and have nothing but great things to say about the experience. Everything from booking the appointment to picking her up was very smooth and we appreciated all the updates that were sent during the appointment. They said they would go slowly as it was Bella’s first time there so she could be comfortable and they still finished her full grooming in under 2 hours! Not to mention how great the haircut was! We requested a short summer cut and were fine if they ended up having to shave her. They went above and beyond to completely detangle Bella’s tail and made her look very cute with a short haircut. PetSmart usually just shaved her entire body and face, so we are very grateful for the added effort they showed us. Bella was always anxious to get her hair cut at Petsmart and would start shaking as soon as we entered the building and was very anxious even while leaving. When I went to pick Bella up from Paw Wow, she actually seemed happy being there, and I was very pleasantly surprised at how much she seemed to have enjoyed herself. The mom and daughter who run the salon are the sweetest people ever who seem to genuinely love d

Melanie Gomez 4 months ago

Please avoid this place. I have a small Yorkie who weighs under 10 pounds. I brought him in on Tuesday for a grooming appointment after deciding to try somewhere new. For the last 5 years, I’ve taken him to Hair of the Dog since he was a puppy and never had a single issue. As soon as I walked in, I was greeted and felt almost rushed into filling out paperwork. I completed an intake form, but no one asked for vaccination or vet records, even though I brought them with me just in case. I was told the grooming would take around 3 hours. While I was out running errands, I received a text saying my dog had some matting, which I was already aware of, and that there would be an additional fee. I replied that it was completely fine. What happened next completely broke my heart. When I arrived to pick up my dog, he had gauze wrapped around his left leg and was limping. I was told that he had been “moving around a lot.” I understand dogs can be difficult sometimes, but as professional groomers, precautions should be taken to avoid injuring an animal. I was informed that my dog had been cut during the grooming session, and my heart immediately sank. What upset me even more was the respo

Abilene Ramirez 5 months ago

I took both my dogs one to get fully groomed and one to just get his nails clipped. Which I communicated to her by text and told her again when I dropped my dogs off I just wanted one fully groomed and nail trim to my other dog. About 5 hours later when she texted me to pick them up which mind you five hours was way too long. Picked them up to my dog who I just asked to get nails clipped was fully groomed and had to pay 250 for both dogs. With her just doing what she wanted without my permission. And you speaking to my finance Well that’s not true because I was the one you spoke to when I dropped them off and over text. I told you there the same exact thing what I told you in text and you started speaking to your coworker, when you texted me that my little dog was matted then yes you charged me extra which is totally fine. I don’t appreciate you doing what you wanted without asking me first and charging me that much when it’s not what I asked for and you know it. Then I find out when my fiancée picks them up that you groomed my other dog when that’s not what we told you and honestly we shouldn’t have paid for a a service that we did not ask for.

Erika 6 months ago

Amazing experience at paw wow! First time taking my big Goldendoodle pup to get groomed and paw wow did not disappoint. From his ears down to his nails it was clear they really took their time to get him right and I am soo appreciative for it! Also loved that the majority of the space is closed off for the social pups to free roam and play while they wait to be picked up. Thank you for doing such a great job on my pup Nolo! Will definitely be bringing him back as a regular!

M J 7 months ago

I love Paw Wow, the best experience for the pet and the owners. I have groomed and left for daycare service my golden doodle Molly, I have anxiety and so does Molly. They were very helpful with all my requests, and attended to all of Molly’s needs. I would recommend this establishment to all pet owners. The constant updates were so helpful, you can tell all their staff love what they do. All the grooming requests were done properly, no cuts or any soap allergies. Molly it’s always exited when I take her there. I am so happy I found this place!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️