Pappy's Pet Lodge - Richardson

Lacy Campbell 2 years ago

I absolutely love this location! Everyone here is so nice, professional, and respond quickly to any questions or concerns that I might've had. I recently put my dog down, but I would recommend this location to anyone looking for a boarding faculty. Thank you Pappy's Richardson for taking care of my fur baby!

Alex T 2 years ago

I cannot say enough good things about this place. Every single employee is so sweet, so personable, and you can tell they LOVE the dogs coming in. My dogs SPRINT in for doggy daycare. That’s how you know they are treating the dogs amazing there. I love that I can check in on the cameras for doggy daycare. I have also boarded my pups and when I picked them up I got the cutest report card. 10/10 I would recommend this place to anyone. So nice to know my dogs are in a safe and loving place whether it’s for boarding or daycare.

Shae DiLeo 3 years ago

I’ve left my dog here a few times now & this last time specifically they told me changes they made to his routine based on his behavior changes from his last stay. This made me feel good because since I don’t drop my dog off for boarding frequently (maybe 2-3 days every other or every third month) I loved that they already understand his personality and addressed any discomfort or anxiety he had. when we called about his eating or sleeping, there was always a full explanation, we never got a “we’ll ask someone and call you back.” I feel very comfortable and at ease leaving my dog here. Pappys Richardson is always very clean as well, & my dog has never came back with any scratches, mood changes, digestion changes, just comes back tired from playing with the pups! We live in McKinney and still choose to use pappys Richardson over the closer boarding facilities near us.

Kim Mills 3 years ago

This was our first time boarding our 2 daschunds while we were away on a trip. We were really nervous about boarding them. We went in to see Pappy's for ourselves prior to booking, they showed us around and answered all our questions. We booked our stay for the dogs and reserved a window kennel so they could see outside. We had some bumps in the road initially that made us nervous about leaving them. Like having Lucy scheduled to be in the catery. They quickly resolved this issue. While we were away they called us to let us know that neither dog was eating. We were not surprised as they tend to do this in a new environment. They asked if they could try their food to help with the situation. We picked Memphis and Lucy up today. Nick helped check us out and was absolutely wonderful! He shared with us about their stay what went well and what didn't go so well. Like Lucy still not wanting to eat but they sat with her and hand fed her. This warmed my heart to know that they took that time to help her and were that caring of my fur baby. If we need to board again I will definitely be doing it here.

Ashley Brown Edited 6 years ago

I chose this Pappy’s because of it’s location (next to a gym, close to work and home), and I utilize their daycare services. Good things: 1. The staff is knowledgeable and friendly 2. They have a live feed camera linked to the website (as opposed to an app) so I can check in on my dog throughout the day and before I became a customer I could see how they operated. 3. Drop off and pick up are typically quick (usually less than 5 minutes) 4. They have daycare packages. The most expensive one ($950 for 50 days = $18 per day which is comparable to other day cares) Things I wish they had: 1. Early drop off. I would pay extra to be able to drop my dog off at 6am to avoid traffic on 75. 2. I wish the dogs had water bowls in the play rooms. I signed my dog up for extra water breaks but she’s still seemingly dehydrated/comes home and chugs a whole quart of water. 3. I wish the cameras were at a better angle and in color. I can really only see her through camera two and it’s in black and white. 4. I wish my dog could go inside and outside more freely. Being located in a strip mall prevents them from allowing the dogs to move freely from inside to outside throughout the day. Overall, I can’t