Michael's Barber & Hairstylists Academy

T J 8 months ago

I went to this barber college today and had a terrible experience around the end of my haircut. Hassan was my barber. He was very welcoming and professional. I appreciated his customer service and patience. The issue came when the receptionist disrespected me. She is an older black woman. This woman approached me while I was in the chair to ask me why I needed the handheld mirror. I told her I'm trying to tell the barber how I wanted my hair and beard, which shouldn't be a problem. She told me to give the barber the handheld mirror back and I refused. I don't take orders from anyone and I don't tolerate any disrespect. She got in my personal space over a handheld mirror. As a customer I have the right to look at my hair with a handheld mirror. Hassan didn't have an issue with it. He asked me how did I like my hair and handed me a handheld mirror. What is the issue? That receptionist had no valid reason to bother me and disrespect me. I am a paying customer and I wasn't rude or causing any problems. She need to be terminated because she is a liability, very disrespectful, and very hostile. The other tall lady with large hands who I believe is an instructor is also rude, hostile, and

F R O G G a year ago

Well, I've been coming for a few years and that Miss P is an amazing Instructor she knows some things she helped Dray through my cut and beard. The school was clean as always great vibe was on point. I look forward to my next cut.......as a customer some are mean and rude however this is a school and the students do the best they can and staff be on top of it I love coming here...peace out

Malia Banks a year ago

I’ve been a student here for a minute now, when I could not cut at ALL!!!!! I’m feeling better about my cuts and it’s definitely been a journey! The Education is Amazing and the Educators are amazing though some people this a Barber Shop we do our best just remember we are student. About to graduate and I hv been given the information to pass the 1st time my teachers stay on me and I get one on one and help me even when I get lost ……..

Cookie Peters Edited a year ago

I have been here for the 3 yrs and have turned out some AMAZING STUDENTS we get students from all over! Cutting hair isn't easy!!! Interpretation sometimes are difficult not to mention behaviors from students and customers weather good bad and indifferent. The goal is ALWAYS to be professional and provide outstanding service to our customers! HAIRCUTS are performed by the Students and Instructors will step in and help students complete the Haircut! We thank you so much for coming back and look forward in see you real soon!

Newton Bhatta Edited 3 years ago

Had been going there for ages. And today the lady told me to never come back. Really broke my heart. Had to leave the haircut in the middle. Don’t go there. Or be prepared to be sub- servant to the lady. She is gonna come to your chair tell you to not talk with barber because she says barber can’t multitask. But then she will allow other student to come gather around Shawn and let them distract him. I really don’t understand why she chose to allow such things when she is in command every time I have to ask Shawn anything. It wasnt like I didn’t trust him. She just wanted Shawn to mess up and before I could say anything she told me to never come back. Wow Being in Service industry how can anyone run business like this.