Mel's Pet Parlour

Oreo 6 months ago

I have been taking my Shih Tzu, Oreo to Mel's Pet Parlor for some time and noticed that she had been cut during grooming. I let the groomer know that I felt that they are in a rush. Her response to me was the Oreo moves around a lot. I tried to make another appt and was told that they will no longer groom Oreo.

Alex Saa-U 2 years ago

DONT TAKE YOUR DOGS HERE!!! I wish I could give this play zero stars, but Goggle doesn't let you post without adding at least one star. I have been going to Mels for 10+ years now and the quality and customer service has severely declined. Today when my grandma picked up Bruno he was scared and shaking, which is not like him at all. His hair cut was awful and not finished at all. The side of his neck was shaved off and red irritation has shown up. He keeps wining and trying to scratch the side of his neck. His nails where not trimmed. His tail was not trimmed. Another thing that was weird is that they made my grandma pay first before bringing out Bruno, which has never happened. Usually when I pick him up she brings him out first and then makes me pay. My grandma was trying to get it fixed in person but she said that the only thing that she could do is come back tomorrow and get him fixed, but the only thing that she can do to "fix him" is to shave him and risk him getting cut which I do not agree with. Then I tried to call her and and ask what we could do about this and she didn't even try to help me she just ended up yelling at me and hung up the phone. The way they treat animal

BA Fillo 3 years ago

We have been going to Mel's for years. They always do a great job and the dogs come back so cute!.) Drop off & pick up are always so easy. Now that my dogs are seniors they are taking extra good care of them to make sure they are comfortable.

Lianna L Edited 5 years ago

Avoid this place at all costs. They are abusive to the dogs, we learned that the hard way. This is a picture of my dog and when I picked him up they could give me no explanation as to how this happened. Mel’s words were “my daughter groomed him so we don’t know for sure how it happened”. They had me sign an incident report and pay before bringing him out. They also have dogs caged multiple at a time. They’re constantly yelling at the animals as well. They shouldn’t even be in business anymore. Look at all the reviews anywhere you can, Yelp, Nextdoor, Facebook. They are abusing these innocent animals.

L P 7 years ago

Brought our Rosie in for the first time. Price was more than reasonable, people were friendly, attentive, helpful, and they did everything we asked them to! Her 2nd groom here was better than her first groom somewhere else!