JW Marriott Savannah Plant Riverside District

Ava Paul 3 months ago

From the moment I pulled up on Thursday, I knew this was going to be an exceptional stay. I was greeted by Brent in valet, and I have to say, it is not often that I specifically mention valet service in a hotel review, but Brent absolutely deserves the recognition. Throughout my entire six-day stay, he took care of every request I had with a smile, professionalism, and genuine kindness. Along with Miss Dee and the entire valet team, they provided truly top notch service and made me feel welcomed every single day. Every time I walked through the lobby, I was warmly greeted by the outstanding concierge staff, Miss Tonia, Kyle, MiKayla, and Riyun. I especially want to recognize Kyle, who went above and beyond every single day we were there. No matter what we needed, he was always there with a warm smile, outstanding recommendations, and a genuine desire to make our stay perfect. His exceptional customer service made us feel like valued guests rather than just another room number. The entire concierge team was friendly, attentive, and truly first-class. Mr. Kessler has gone above and beyond in creating an absolutely stunning three building hotel. His incredible collection of artwork,

Michelle Youssef 3 months ago

Our stay at the JW Marriott Savannah exceeded every expectation! From the moment we arrived, every staff member we encountered was genuinely friendly, welcoming, and eager to help. The level of hospitality truly made us feel valued throughout our entire stay. The room was immaculate, spacious, and beautifully designed. Every detail of the hotel’s décor is stunning, blending modern luxury with Savannah’s unique charm. We found ourselves admiring the artwork, architecture, and thoughtful touches throughout the property. The location couldn’t be better. Being in the heart of the Plant Riverside District made it easy to explore Savannah while still feeling like we were staying at a destination resort. One of the highlights of our trip was renting a cabana at the pool. It was the perfect way to spend a relaxing day comfortable, peaceful, and a wonderful escape from the hustle and bustle. The pool atmosphere was fantastic, and the cabana experience was worth every penny. The food was absolutely delicious as well. Every meal we had was fresh, flavorful, and beautifully presented. There are so many great dining options right on the property that we never had to venture far for an excep

Mike “Frequent World Traveler” VL 7 months ago

Elevators broken, rooms need significant repairs, very noisy. Cool entry area in old historic buildings were positive. Not a normal JW more like a Holiday Inn with cool entry. Staff polite but also fighting to get elevators. Food and beverage poor at best. If you get a great deal the location is nice but not worth a JW upcharge. No lounge. Rooms very dirty. Do not recommend. Stayed in building 2 so others may be better.......