Jack Armour Pet Grooming

A S 2 months ago

For years I have been loyal to a small, locally owned pet grooming shop not realizing that the business doesn't care about handing your precious pet over to an unqualified assistant, in the backroom of course, that does the bare minimum. I naively fell for the bait and switch. I didn't know what I didn't know. For 8 years I thought my groomer was listening to my concerns, why are his ears not trimmed properly (forget inside the ears), why can't you cut his tail shorter or why do I have to remind you every single time, why are his dew claws untrimmed (again!) and now growing into his foot pads? Every 6 weeks for 8 years I paid for sloppy service thinking I was such a good dog mom and that this was as good as it got. I will concede new ownership of business where things got better, then lackluster results just as before. The final disrespect was my attempt to clarify my grooming expectations and an unfamiliar woman I could not even name, came out from the back and defensively replied that I needed to specify which side of the tail to shorten(laughable really) among other ridiculous excuses. But, Jack Armour Grooming to the rescue! Jack and Derrick are Exceptional! Thorough! Loving! U

Hannah Rotolo 2 months ago

I truly can’t thank Jack enough for my girls groom! She has never looked this amazing! I can tell she felt so comfortable. It’s such a relief to have an anxious dog find somewhere where they can relax and enjoy their groom! Thank you both so much, can’t wait for her next one!

Kristina Bernhard 5 months ago

Jack did a 10/10 phenomal job! I have an Aussiedoodle with high anxiety and I spent the last few months trying to find a groomer that specialized in that and had a more calm environment for my dog. I came to Jack because of all the great reviews, and then before the cut had a phone call with him to go over my concerns. He spent time with me at the beginning of the appointment as well talking through everything and getting to know my dog. I appreciated that he only does one dog at a time, so your dog gets full attention the entire time meaning you can bring in treats, etc., to adapt to the dog’s needs. Jack gave me updates throughout the grooming. My 50 lb dog, who needed a big groom because he had not been groomed in a few months, took a little under two hours. There was a coffee shop next-door which I was able to work at while I waited. Overall I’m just so thankful I found Jack and look forward to being a long time customer! Before and after photos for reference! Jack asked about length preferences, etc and i opted for a 3/4 inch cut to start his coat fresh.

Melissa S 6 months ago

Thank you Jack and Derrick!! I cannot say enough great things about this dog and cat grooming service. From start to finish, the experience was outstanding. Jack and Derrick were friendly, patient, and genuinely cared about the comfort and well-being of my dog (Curry) and cat (Luna). They took the time to listen to my preferences and made sure my pets felt calm and safe throughout the entire process. My dog came home looking amazing, clean, and happy, and my cat, who is usually very anxious, was handled with such care and gentleness that it truly made a difference. The grooming was done beautifully. They were highly skilled, professional, and passionate about what they do. the shop was clean, and welcoming. I fully trust them with my pets and highly recommend their services to anyone looking for quality dog and cat grooming.

Yamini Sharma 11 months ago

Jack and Derrick were amazing! My little pup is very fragile and needs to be handled with a lot of care, and they went above and beyond. They were so patient, gentle, and kind with her. Even though she’s tiny and could’ve been groomed quickly, they took their time to make sure she felt safe and calm. We’re so impressed with both of them and so grateful to have found such caring groomers!