Everclean Pet Wash

Anesha Anderson 6 months ago

This was my first experience here at the pet wash. I signed up for the monthly subscription (which I’m cancelling directly after this review). My dog was literally choking to death. NO SENSE OF URGENCY AT ALL FROM THE EMPLOYEES!! NO SENSE OF AWARENESS OF THE ENVIRONMENT NOR THE PRODUCTS/SERVICES!! I tried to get their attention SEVERAL times stating that I needed more shampoo because what they provided was watered down! I literally had to walk towards the office to get their attention!! The door locked behind me (I wasn’t informed of that) I’m literally screaming that my dog was choking to death as they were on their cell phones taking what seemed like forever for them to grab the keys from the office and open the door!! NEVER ONCE SHOWED CONCERNED IN THIS TRAGEDY FOR MY DOG!! Hot water doesn’t work!! Dryer isn’t AT LEAST warm.. overall just a TRAUMATIC TERRIBLE EXPERIENCE!!

Eric Smith 9 months ago

I tried to give this place a chance for a whole year. The hot water doesn't work most of the time. They gave me a free pet wash (which I still have) but it's not worth washing my dog in freezing cold water. I decided to go to Pet Supplies Plus in Villa Park on North Ave. and found out it's cheaper for the same thing offered here, but the hot water works all the time. So it's a no brainer. Adios Everclean. ✌️ Also since I don't wash my pet here anymore, I have no reason to wash my car here either. Fix your facility. Do better.

billy seybold a year ago

The girls there are very friendly! Twenty bucks to wash my dog is worth the money however, soap is not strong enough, so I would recommend bringing your own soap, they do not have a deodorizer, but they do have a conditioner. All washing materials are in individual bottles they're not dispensed from the machine. They have a nice warm air dryer for the pets, but their towels are very small microfiber wash cloth. I understand why they do that, but it is a bit of it inconvenience when you need to drive the dog's face with a tiny Tower. Again very friendly gals at the front desk today and very accommodating. It is not the employees fault for the shortcomings of the dog wash. Overall worth $20 I recommend and I will go back again

Joseph Messana 4 years ago

Getting pretty bad in the wash bays. The chain to hold your dogs collar, broke. Soap and conditioner is very watered down. Metal bar on the wash tub is broke. Door kick is loose so gotta stick your fingers by the base to flip it up and fully close the door. Hose attachments for dryer are so loose you gotta grip the attachment to make sure it don’t fly off every second. Like I said, was a nice wash but they’re not taking care of it.

Mia 6 years ago

A few days after we took our dog here, he developed a serious bacterial infection on his skin. We brought our own (unopened) shampoo, but made the mistake of using their towels. Not sanitary, and unsafe for your animals.