Cute Cuts for Mutts

Jennifer Coulter 8 months ago

Earlier this morning, we received a text message from Cute Cuts for Mutts informing us that the groomer for our dog called in sick and that our appointment was cancelled. This is the second consecutive time our appointment has been cancelled due to a sick groomer. What’s even more disappointing is that we didn’t receive a phone call asking us to reschedule or even an apology for the inconvenience. Because of this repeated unreliability and lack of basic courtesy, we have decided to cancel our relationship with Cute Cuts for Mutts. Our dogs deserve better care and respect, and we will now be taking them to a groomer who values their clients and shows genuine care. We share this experience not just to inform others but to emphasize the importance of professionalism and communication. If you’ve faced similar issues, it might be time to find a better place for your pets. Our priority is always the well-being and happiness of our furry family members.

T 11 months ago

I wanted to share feedback about my recent experience at Cute Cuts. Unfortunately, it didn’t go as smoothly as I had hoped. My dog’s original appointment had to be rescheduled because the groomer, Elizabeth, was unable to keep the initial 11:30 a.m. time. We rescheduled for Wednesday at noon, but the day before that appointment, I received another call that the groomer needed to move it again due to an unexpected doctor’s appointment. We settled on Thursday, but when I arrived, I was told the groomer was not in the shop and hadn’t come in for the scheduled appointment. This was disappointing, as it was the third scheduling change. While waiting, I also noticed the staff seemed to be having a difficult time managing the dogs in the back. At one point, a dog managed to get past the gate and nearly reached the front door before anyone realized—thankfully, I was able to alert the team. It made me a bit uneasy about the environment and level of supervision. The shop itself could also benefit from a little more attention to cleanliness and organization. However, I do want to highlight that the front desk associate was extremely kind, polite, and did her best to handle a difficult situ

Jayme Redford Edited 8 months ago

I wish 10 stars was an option! I’ve been a client of Cute Cuts for Mutts for h Th e better part of a decade. I have a very naughty Goldendoodle and Amrin, the owner, has always been very sweet with her! I love Cute Cuts for Mutts and recommend them to anyone with a pet!

Claw Debt a year ago

I came long ago, but moved out of the area. Once I moved back I found them again and have been taking my little girl Stella a few times here, and they have pampered and loved up on her. I love that they always go with the same haircut and never miss a beat. She comes home happy and excited and ready to just play. Definitely recommend them. They give great service, speed, and are very caring and nice people!

Danny Stansfield 3 years ago

This is my fiancés dog. He has never had a worse grooming. After they cancelled two of his appointments they finally got him in and then absolutely butchered it. He has gouges of hair randomly chopped off and then long hair left all over. One leg looks like it was barley touched. His ears were randomly shaved some parts long and others shaved to the skin. He had matted hair in some spots so they decided to shave him down. But why leave so many spots completely untouched and some shaved to the skin?