Countryside Pet Estates

Reade Simonds 3 months ago

The “BEST” Dog Grooming and Dog Groomer by FAR! Sadie is incredible! I’ve had many dogs and lived in many places… She’s the BEST!

Liz Camacho 3 months ago

Stay away from this place unless you want to overpay for your dog to basically be by himself for 11 days. After paying $650 I was informed of a “note” about my dog, stating that he was pulled out of group play because he became “ball possessive”. He’s the sweetest dog and I had never had a behavior issue with him in several other local boarding places. No clear explanation was given of what happened. But apparently, on day one of his stay, he didn’t want to share a ball during play time since he was playing with 30 dogs and their solution was to not allow him any play time after that. No one called me, no socializing or playtime alternative was offered or would be considered (he was going back for daycare) and yet I was still charged premium. To add insult, they charged me a $20 late pick up fee when I wasn’t inform that there was a cut off time to pick him up, and I leave 2 min away. They offered bad customer service. It’s a shame because I was hoping they would become my dog’s boarding and day care facility.

Bob Biggs 4 months ago

Took great care of my two kids. Two very active terriers can be a bit much but they got excellent care.

julia wilcox 5 months ago

We’ve been bringing our dog here for years, and it’s been such a consistently great experience. From the very beginning, we felt completely comfortable trusting them, which says a lot when it comes to a beloved pet like Dakota. The staff is kind, attentive, and clearly love what they do. Our dog absolutely lights up when we arrive and genuinely enjoys the time spent there. It’s clear they get plenty of attention, care, and interaction, not just with the staff but with the other dogs as well. That social time has been so valuable. It’s hard to find a place that feels this reliable and welcoming over the long term, and we’re really grateful to have them. Highly recommend to anyone looking for a daycare they can truly trust.

Vicki Thompson a year ago

My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written instructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside s