Charlottesville Pet Concierge

Doris Gelbman 8 months ago

If I could give Cville Pet Concierge and Sandra and Natalie a TEN star review I would. I planned a 14 day stay out of the country and was very concerned about my cat who I have never "kennelled" in his 17 years. But I needed a break and needed to NOT be worried. Team Charlottesville Pet Concierge delivered that and much more. The intake and scheduling process at the front end, plus the ability to adjust the times/days of visits made the whole thing smooth as glass. Their precise, detailed attention to my needs at the initial visit to get to know "Puddy" (my cat of course) gave me a great deal of peace of mind knowing they would care for him as I do myself. In his normal space and comfort zone. The delivered in spades. I was away during the great "ice storm" of January 2026 and was very worried that no one could get to him but they persevered and updated me regular on their OWN ability to get out and they got to my cat the very next day. Their constant and fulsome updates (including several photos) were amazing. They were also IMMEDIATELY responsive to any questions and concerns I expressed. Honestly I really cannot say enough good things about this service. Take my word for it

Megan Vieira 11 months ago

Cannot say enough fantastic things about Cville Pet Concierge, truly an incredible and dedicated team. It brings such peace of mind to know that my dog is in great hands when I'm away, and the team are always responsive and text wonderful updates & photos while I am away. They are consistent and incredibly professional. Our dog, Sammie, is more than appreciative to have some of her new favorite people come drop in for dog walks to keep her occupied and also give lots of snuggles! If you are looking for a dog walker in the area and considering Cville Pet Concierge, stop looking because you found a good one!!

Marie Thomas a year ago

Everything about this local service was amazing: - very prompt response upon my initial request - free walk through prior to officially booking (this was a huge perk as this is not a definite or mandatory through other sites such as Rover). - great pricing, below national competitors with so much more attention to detail - efficient communication and detailed updates with every visit including a full report of what was done as well as several pictures. - user friendly app -most importantly was the kindness, compassion and detail both the owner Sandra and Kitty’s sitter Anissa showed from start to finish. We have always had friends, colleagues, neighbors watch our cat and house sit, so this was the first time using an actual pet care service and it more than exceeded our expectations. The price is more than reasonable, coming in under the under popular conglomerate organizations and equal to what we would pay a friend/neighbor. Charlottesville Pet Conceitge will be our go to pet service as long as we live here.

Tressa Kelly Edited 7 months ago

We’ve used Sandra with Charlottesville Pet Concierge for over 3 years to care for our cats when we’re out of town, and cannot say enough good things about the care they provide. Sandra is absolutely amazing - she knows each cat’s personality and needs, is able to give medicine, and helps them stay in their routine. Communication is easy and excellent - the web portal is really easy to use to make bookings & update pet info, and the visit journals and photos make it a lot easier to be away. We’re really thankful for Sandra and Charlottesville Pet Concierge, and wholeheartedly recommend them.

Cynthia Dunham 2 years ago

Wonderful, kind people. Sandra & Max came out to do a meet and greet with the kitties before the actual sitting. They were very thorough about making sure they had all the information they needed to take care of them. I was able to schedule the visit times based on the kitties’ existing feeding routine and each visit came with an update and photos! I didn’t have to worry about my boys at all, and it was great to get the pictures every day of them (or at least our friendly boy, the other one hides from visitors) and know that they were being well taken care of. If you’re worried about hiring someone you haven’t had petsit before, rest assured that they will take good care of your babies!