Bonnie & Clyde Grooming and Supplies

Brandi Bruner Edited 7 months ago

I’ve been taking my pets there for years. I took a long break after there was a big scandal where someone’s dog here locally was injured while being groomed. I reluctantly went back and generally didn’t have any problems. However, yesterday my dog was injured while being groomed. Accidents happen, but the staff member was very dismissive and rude about it. We will not be returning. And not trying to drag the business, I’m not sure if they’re under new management… But I feel like I have to warn pet owners that they do kind of have a history of injuries. Edited in response to business owner: I tried to be vague, because I really did not want to drag the business. But your response is not just inaccurate, but it is an outright lie. When I dropped my pet off, I had not been informed of any expected time to pick him up. I got a call while sitting in City Hall at 1:45, that my dog would be ready at 2:10. When I explained to the caller that I was not within 25 minutes from your salon, I was encouraged to get there as soon as possible. Otherwise, my dog may be outside. At that point, I began speeding to your location and was stopped and ticketed. When I arrived at the location, not only

Erin M 7 months ago

They do such a great job with my Bichons! While my younger 2 love everyone, I really had to search for somewhere that did well with my grumpy old man Seymore. He didn’t like many people. Everyone there was so kind to him. They could even pick him up without him growling! Just an amazing place. Wouldn’t go anywhere else.

Cole Scanlan a year ago

I've only taken my dog here a few times, but today will be the last. Her groom looks extremely rushed, and as you can see in the photos, they even cut her skin. I understand that clipper nicks can happen, but this just looks like the result of a careless, rushed job. They should have informed me that they cut my dog, instead we had to find out when we got my dog home for closer inspection. Poor customer service and poor treatment of my senior dog. I will be finding a new groomer.

Cassandra Salazar a year ago

We just moved here and found Bonnie & Clyde Grooming .When we arrived we saw it was by appointment. But super excited the young lady was able to take Aubrianna and Boaz today. We were greeted welcoming, she has excellent customer service and very friendly. I know we feel very satisfied that we found our Groomer. The environment was very spacious, clean ,friendly workers. Thank you so much for a great job.The Flores Family

Sheri Organ a year ago

I was so disappointed! We have always used Bonnie and Clyde for our previous dog who passed away about a year ago. They always did great with him and so we kept returning. So of course, when we got our new pup we took her here because we had always had a great experience but this was not the case. I am not sure if the groomer did not know what they were doing or if they were in a hurry but they completely butchered my Lhasa Poo. I have referred so many people over to them and each has had nothing but positive things to say but this is a nightmare. I would say for a bath this place is great for a grooming maybe not.