Biscuits & Bubbles

Michelle Myers a year ago

So... Our Biscuits & Bubbles experience was terrible. I mean absolutely terrible. She smells better and her nails were trimmed, but they did not trim her fur at all. I paid for the service and tipped before I saw her. I really wish I would have waited. There is no after picture because she looks the exact same. The cashier told me that because Gin was afraid of the shaver that the groomer cut her with scissors. I wish they would have called me to tell me that before they even trimmed her at all. I would have come and got her and taken her somewhere else. They may have trimmed a centimeter off of her. Her paws are still fully covered in fur. She is shedding worse than she was before I took her. $60 wasted. She's a 25 lb miniature border collie. She's not that hard to control. Her fur is very close to 3 inches long on her entire body except for her head and her paws. Her undercoat is still gritty. It does not look like they brushed her out at all. Like I usually do not complain about things like this but that was the worst service I've ever received from a groomer.

Patrick a year ago

Do not take your dog to this business. I'd leave no stars if that was an option. Biscuits and Bubbles used to have fantastic groomers--I've taken my two dogs there for several years--but are under new management, and it shows. Simply put, they don't know what they are doing. As a growing number of other reviewers have noted, they didn't seem to understand breed cuts and grooming styles. Despite reviewing the breed cut when I dropped my dogs off, they completely shaved (unevenly) one of my dogs and completely butchered the other--to the point that I had to take him to another groomer to have him fixed as best as possible. Even worse, my dogs were clearly in distress when I picked them up, a complete change from previous experiences. They offered no refund--my mistake for paying before I saw them, I guess. Buyer beware!

Denis A Edited a year ago

I’ve been taking my poodle here for about 2 years now and they are awesome ! He always comes home looking his best and a happy doggie too!

Bethany Hajny 4 years ago

Our fluffy dog is a lot of wash at home and Biscuits and Bubbles helped make it easier. Sorry to say all her fluffiness was all in the air and coated the inside of the tub after I blowed her coat dry. So glad to have a place to wash her that's made for the purpose!

Jerry Bonfanti 5 years ago

They did a fantastic job on Lucky, who really needed a makeover. And the cost was extremely reasonable. They definately have a repeat customer. Could not have turned out better. Many thanks to the staff at Biscuits & Bubbles, especially Megan.