Bed Bath and Biscuits Pet Resort

H 2 months ago

We recently boarded our dogs at Bed, Bath and Biscuits Pet Resort, and we came away with mixed feelings about the experience. On the positive side, the location is very convenient for travelers heading up Highway 89 - it’s only a couple of minutes off the route. The exterior was cute and welcoming, and Gail and Randy were friendly and accommodating. They also allowed us to pick our dogs up during their normal midday closure hours due to an emergency on our end, which we appreciated. One thing that surprised us was how different the facility felt compared to the images and descriptions on the website. The website highlights carved wooden beds with bedding, blankets, and televisions to make dogs feel at home. Our dogs’ initial room had a simple metal and fabric cot, no bed frame, no television, no blankets, and no window. We were told they would be moved to a room with a window and television once one became available, which did happen within a few hours. One of the biggest issues for us was the smell. As soon as we walked inside, there was a strong odor. The outdoor Astroturf area also had a strong urine smell, and there was no shade in the exercise yard during the summer heat. W

Vann Larimore a year ago

Best pet sitting facility I've used in over 30 years. Gail & Randy are the best. Our female mastiff loves going there and is extremely happy at the end of her stay.

Alexis Gilbert Edited 4 years ago

We LOVED our experience here!! Since dogs aren’t allowed to hike the Grand Canyon, we needed a place for our puppy to stay. We dropped Lizzy off for an overnight stay at 7am, and went to explore the park, while Gail took amazing care of our puppy! Just look at how much fun she’s having!! The facility is very spacious and clean (if they took human reservations, I’d stay there). The play area is a dogs dream! And both Gail and Randy are on-site 24/7, which makes us feel good just in case. We will definitely be back! Thank you Gail for taking such amazing care of our puppy ❤️ EDIT (April 2022): Since boarding here, we've taken our puppy to several different places and this was HANDS DOWN her most enjoyable experience. I cannot recommend this enough.

Bailee Siepert 6 years ago

We are so thankful we found Bed, Bath, and Biscuits. Gail and Randy have been so fabulous to us and to our pup Aspen. She is very high energy and young and they handle her so well. They don't only provide a comfortable, home-like place to stay, they also take your pet out on walks (extra if you'd like), have play time, and Gail offers grooming. She groomed our dog and did a Wonderful job! I love getting pictures and updates of our dog while she is staying there. They respond very quickly to calls and texts and are so easy to schedule with. If you are every in need of a place to keep your dog overnight, go here! It's a much more comfortable atmosphere than the kennels!

HIGH ALTITUDE TRAINING OF ARIZONA 7 years ago

This is the best place for pet boarding I have ever used! Beautiful! Gail is a lifelong animal lover and caregiver who has dedicated her life to the compassionate and attentive needs of pets and pet owners. I am impressed with the healthy and respectful design of the property that provides very adequate exercise and restful, clean, and homey accommodations. Our pets were kept together in a room with a lovely bed and TV. Amazing, also that the price was the same as places that so not provide luxury and comfort. Our dog and kitten were healthy, happy, and safe! Thank you Gail, we are so grateful !