Animal Emergency Clinic of Rockford

Whitney Rupp a month ago

I had a great experience here. The receptionist was friendly and informed me that there would be a wait, which was ok. She got us into a room right away and someone came in to assess my dog and make sure she was stable. More critical patients were tended to before us, but we were just there for a few staples in a wound, so I was more than willing to wait, grateful that my problem was smaller than the other ones in the clinic. Dr. Crystal was lovely, very warm and friendly with my dog and explained everything thoroughly. She did a wonderful job cleaning up the wound and stapling it closed and sent us home with clear instructions, leaving me with no questions to ask. The prices were more than fair. I hope I never need to return but it is very comforting to know that such a great option exists in the Rockford area.

Matt and Ashley Hehn 2 months ago

I can not thank this place enough. We had to put our 13 year old boy down tonight and the love and compassion they showed us was just amazing. We went in not knowing what was wrong with our dog and the amazing staff was quick to get us answers. Unfortunately, in the end we had one option but they gave us all the time we needed and guided us all the way through it. We will absolutely bring our fur babies back there. Thank you for taking care of us and our pup the best you could.

Katie Sullivan 4 months ago

So thankful for Dr. Schecker at the emergency clinic. My cat was attacked by my neighbors dog and they got him right back immediately. From the beginning Dr. Schecker explained everything in detail and made sure I understood not only the risk factors but the possibilities of good outcomes as well. She was very attentive and kind throughout the entire process. Even when my kitty was being a little “spicy” as they would call it, she did everything she could to make him feel loved and comfortable. She went above and beyond for my Bob-o and I couldn’t be more grateful for vets like her. I worked at Mulford Animal Hospital for 15 years previously and I know a good vet when I see one, and Dr. Schecker is one of the best. Only downside is the waiting time at the clinic itself. It’s truly just like a human ER and be prepared to wait for hours to see your recovering pet as constant patients poor in. But Dr. Schecker never rushed us or made us feel like she didn’t have time to talk or go over things with us when it was our turn for an update or if we called with questions, when I know she had a lot of her plate. All techs were nice but tech Tammy came and introduced herself personally which

Jobee 7 months ago

The saved our gorgeous girl, Stormi’s life. I will FOREVER be grateful to Dr. Crystal and the team for the wonderful care and transparency they had with my family. During surgery Dr. Crystal kept us posted and was very honest in the fact that our pup may not have lived but she did everything she could to make sure she did. Our dog is recovering great and they made recovery instructions very straightforward and easy to follow. We are ETERNALLY GRATEFUL!! Much love from Stormi and the family.

Hailey reuter 10 months ago

All staff were amazing, we brought our dog in for an emergency and they got him straight back. We were in and speaking with a doctor about options within 15 minutes. Unfortunately we had to use the hardest option of saying goodbye, the staff and doctors helped us through everything with love and tremendous care. To top everything off, they sent a beautiful card with my dogs nose print, this was completely unexpected, but truly the greatest gift. I can not explain how greatful my family is for their amazing care of us and our dog. 5 stars was not enough.